Riders Discount
| Category: | Motorcycle Parts Store |
| Address: | 2336 112th Ave, Holland, MI 49424, USA |
| Phone: | +1 616-931-6644 |
| Site: | ridersdiscount.com |
| Rating: | 3.9 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
Location
Photos 4
Reviews 15
JI
Jill Mccloskey
My fiance ordered a suite that was too small for us and they let us return the suite for the next size up and that turned out to be too small for us too. lol. But then my fiance had to leave again for work (He drives semis and is gone for a weak or so) and he forgot about it for almost two or three weeks and when he called them back they STILL let him return it for the next size up but in a different color because they ran out of the other colors in that size because it was a close out deal. They are a great company and the staff is on point plus its a local business. Prices are also good in my opinion. 6 stars!!
VA
Vance Wilson
Riders discount has no concept of customer satisfaction. After a premature failure of a Lithium Ion battery, the replacement battery was shipped in a box with very little packing to protect the battery which resulted in broken parts inside. After returning it the same day, they said theyd send replacement in 1-3 business days. 8 days later or 6 business days, the battery is supposed to ship...we will see, but clearly they see no urgency to take care of customers who have been victimized by poor products and shipping thru no fault of their own. Ill never place another order with Riders discount!!!
WI
Will Ferguson
I ordered nerf bars for my Raptor 700R and was told they were on back order and they would be getting them in in two weeks. On the second week I called to check on the status of my order and they said they were geetting them in on Friday (this was a Tuesday). I call back on Friday at 5:30pm (They close at 6) and I was told that they werent getting any in and that someone lied to me about them arriving on Friday. I was then promptly hung up on. I would suggest finding another place to order parts from especially if you are on a timeline.
AN
Andrew Gibbs
Ive dealt with These guys for years, and never ever been let down. I love them. Ive dealt with Thomas since 2009, and my experience has always been exceptional. Hes knowledgeable, personable and always responds quickly. I dont spend a lot of money with them, or make purchases often, but I still feel like Im treated like a VIP. Also, FYI... I rarely ever go their site; I just email Thomas and ask him for what Im looking for. Then, bam... great price, and shipped quickly.
AN
Andrew Johnson
Slow shipping. Sends a product that isnt the same as pictured. I called in before to verify sizing and then the product didnt fit and wasnt as pictured. The make you pay for shipping it back. Scam operation. Ill stick with the reputable companies.
RY
Ryan Rosero
Ive bought from these guys a few times, absolutely top notch! Not just looking to push a sale, theyre willing to help you find the right stuff for the job. Prices are good and they offer great discounts if you know where to look.
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A Private User
Really nice people. You talk to real humans, they have lots in stock and the freight is free, so they are the best priced. They also will match competitors prices but usually they are already lower priced.
AR
Aromage Bloom
Terrible customer service. Doesnt know anything technical. Why bother working for the power sports industry when they have no technical awareness or reading ability?
KI
Kirby-Ann Konotopsky
After a misunderstanding the staff was quick to sort the issue and even sent my items by express so I could receive them as quickly as possible!
NE
Ned Heidel
Simply the best place to buy parts - from the knowledgeable staff to hte fact they stock just about anything , Riders Discount is the best !
DJ
Django Reinhardt
Absolutely outstanding. So rare these days to have top notch, quick responding customer service. These guys are the best.
TJ
TJ Page
Item was cheap. Shipping took 8 days not 2-5. Staff didnt care, said it was Fedexs fault and then nothing else.
MI
mike scicchitano
Ordered yesterday for the first time. Great products, great price and the best customer service ever from Abby!
JA
Jason Constantine
Great selection. Great pricing. Super fast shipping. Mike is the man.
A
A Private User
Amazing customer service, amazing price, amazing buisness !
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