Category: | Paint Store |
Address: | 473 W 17th St, Holland, MI 49423, USA |
Phone: | +1 616-396-5213 |
Site: | repcolite.com |
Rating: | 4.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–3PM Closed |
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Alainya Falk
I hate to give low ratings--especially to a place with such friendly staff. My questions have been answered. My colors made. My supplies carted to the car. But we ordered 7 colors and three of them were made in the wrong paint/base. Repco noticed the first one and now I have an extra gallon of paint in the wrong sheen. Almost used it on accident because I wasnt informed... The second also almost went on the walls, but I noticed and returned it to the store. The return was easy enough, but Im busy and we paid for good paint from a good small business... We expected exceptional service, but I was disappointed. Now we find that another paint is wrong--as we are about to use it. I guess I should have checked all of them against what was ordered, but I didnt feel like I should have to do that! I am incredibly disappointed with the quality control of the orders going out of here. I was charged extra for paint I didnt order in both cases. And now I will be taking time out of my busy day tomorrow to return yet again another gallon of paint. I expected so much better. And I am very disappointed. ***Update*** Repcolite went above and beyond to solve this issue and came through with the kind of service everyone knows and expects from this company.
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Rod McCrea
Great customer service and very nice people. Feels like a family run business when you work with these folks.
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Michael Amick
Been here with my dad a lot and theyre great! Very helpful, nice, and knowledgeable!
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Amanda Marquez
So helpful! Even carried my paint out to my car for me! Love small businesses!
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John VerWys
Solved my paint match issue. Coffee is always on ..
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Bailey Bully
The staff is very Friendly and helpful
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Tanya Bruischart
Friendly service