Category: | Book Store |
Address: | 9605 Village Pl Blvd, Brighton, MI 48116, USA |
Phone: | +1 810-225-4670 |
Site: | stores.barnesandnoble.com |
Rating: | 4.2 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–9PM |
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Juliette Laslett
My daughter and I went up to for story time to listen to Too Many Carrots on Sat, April 15th and sat patiently waiting on the benches at the stage area where an employee passed us by 2 times and never acknowledged us nor did they ever do story time. Im sorry thete was only one child there for you storyline event but my daughter is worth your time! It is something she looks forward to and you would think being a book store you would relish the chance to spark the love of reading into even just one child! I seriously believe you need to do a better job in the childrens department and you might have a higher turnout at such events! Your staff in the childrens department leaves a lot to be desired. I must add that the gentleman at the front counter who checked us out was very courteous and did a great job with my little one as we made our purchase. We would love to return to storytime, so I am asking you to take this to heart and make it something to at least acknowledge every child within the department. My heart broken that day for my daughter and myself.
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Kelly Quisenberry
In a time when its super easy to just buy books online or digitally, it is essential that a bookstore have excellent service, in order to set themselves apart and bring customers in. This location definitely did. The gentleman working in the kids department talked to my nieces like adults, listened to them, and suggested books for them based on their preferences. We will definitely be back.
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Hannah Marymarie
I love barnes and noble. The atmosphere is great and the discounts are amazing. Something not everyone knows: it is a barnes and noble café not a starbucks. Only barnes and noble memberships/ barnes and noble gift cards are accepted not starbucks cards/apps/etc. You can also purchase your items at the cafe. If there is a long line at the main checkout you can go to the cafe.
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Must Belee
The workers are a little withdrawn from the customers and task too much but I wasnt looking for help so it didnt matter to me that no one acknowledged my existence. The store is clean and the Starbucks peeps are always very nice when I go there. Maybe they should teach the rest of the store employees how to greet someone when passing by them..
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Stephanie k
Very terrible customer service!! Girl in the childrens section was not very nice, she seemed mad I had a question. Employees smoke by the door!YUCK!! Other people did not even acknowledge me when I walked by because they were too busy gossiping and by the sound of it... other employees. I would rather not go here anymore.
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STINGRAYTOM
It takes a very long time to checkout. I was second in line and ran out of time and had to leave. I think I could have got my item from amazon quicker
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Christine Chesters
My favorite place! Awesome staff, friendly atmosphere, and someone is always willing to help. Eranda is very sociable; she cares about her patrons!
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Chuck Hansen
When to get some books for a birthday party. Everything is much more then amazon. They are trying to get into games and other hobby type stuff.
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Antoinette McNamara
Everyone here is very helpful. Very relaxed atmosphere. Great place to come for coffee and a snack and a book on this side of Brighton.
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Nolan Rector-Brooks
I went about half an hour before close and there was no one at the desk. Once I find an employee they helped me with a lot of spirit!
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Joan Reams
Great store. My son and daughter enjoy shopping here. Staff is always helpful and friendly. We are here several times a week
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Colleen Turk
Great selection of books and so much easier to discover new authors by browsing a shelf rather than searching online.
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Catherine Roberts-Neel
Great place to give any book you are looking for. Prices a bit higher. Some employees could be nicer.
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James Melby
Im glad this place is here. One of the few places you can still walk around, and check out new books.
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Jeffrey Rupersburg
Fun and great selection of books and hard to find DVDs. Members get great discounts and coupons.
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Gorb Targuss
Great hangout, love their hot cocoa and magazines and their books are always full of selection.
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Karen Wilt
Prices are a little high but rhey have a fantastic selection and very helpful employees.
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Nick Martin
Books are always good. A little pricey, and will not price match their website.
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Shelly Towne
Like it here but always disappointed at the complete lack of a horror section.
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Alisa Harris
Always helpful staff, great selection can order items if they dont have it.
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Katherine Opsommer
Very knowledgeable staff who helped me find the book that I needed
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Carrie H
They had what I went there for. Staff was friendly and helpful.
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Rene Hogan
Quiet,comfortable book store,friendly staff,great coffee shop
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Keith Bozin
One of the few remaining book stores. Friendly atmosphere
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Debbie Masse
Always good service, clean and pleasant environment
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Arthur Kirk
Impressed with selection and quality of foods.
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Heidi Lentz
Very pleasent and helpful via telephone.
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john solak
Friendly staff and wide variety of books
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Kristen
Mostly really really mean mean people!!
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Justen Kaufmann
My all time favorite Barnes and Noble.
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Matthew Robinson
Plenty of books and adventures.
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Tommy Barszcz
Cashier was a bit pretentious.
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LeilaLeilani Ramirez
Always so nice and helpful
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Scott Strom
Friendly bakery staff.
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Anya Forrester-barker
Absolutely Fabulous
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Janet Duff
Love this place.