Hourglass Ink Tattoo Studio

Category:	Tattoo Shop
Address:	324 W Boylston St, Worcester, MA 01606, USA
Phone:	+1 774-823-3400
Site:	hourglass-ink.com
Rating:	4.6
Working:	Closed 12–8PM 12–8PM 12–8PM 12–8PM 12–8PM Closed

Location

Photos 100

Reviews 9

Brian Maraglia

Clean, but the customer service sucks... Was there getting a sleeve done and halfway through the sleeve my artist stopped working there. Nobody ever called and told me that she had left. They said they did not have my number and that the paperwork I fill out when I go there every time, which includes my phone number, they do not keep on file. So the day before my scheduled appointment with my artist I went to get my $70 deposit I had left to book her. Rob the owner told me that deposits are non refundable.. Now I can understand that if this was something that I had done.. like not shown up for my appointment.. but this was something that had nothing to do with me. I put that $70 deposit down for the artist that i wanted to work on me. He said its not his problem and I was out of luck. I have been in the customer service industry for over 10 years and never been so disrespected from a business owner, or anybody is this line of work. POOR customer service skills.. now over $70 you lost all of my future business, and I will never recomend you to anybody... Clearly you NEED the $70 more than I do.

William Galonek

Hourglass Ink is simply Stellar! The staff is very courteous and they take the time to work with you to determine which artist would be best suited for the job. The shop is extremely clean too. I went to Hourglass to see about a very challenging cover up job that other artists did not want to touch. I ended up working with Rob and he is an amazing artist. I provided him with a few design elements that I was looking for, and in turn, he designed a killer custom design that was exactly what I was looking for. Im about 2/3 through this cover tattoo and I could not be happier. The new cover tatt Rob designed and inked looks jaw dropping (and the old tattoo is no longer visible!). I look forward to completing this piece and then on to the next with Hourglass Ink. Thanks a million Rob! BillG

Kevin Maher

Let me start by saying that Im not a big review writing type of guy, wrote two in ten years both negative about poor products. That being said I couldnt be happier with the work Amber is doing for me, she took my idea with a few references that I wanted incoporated into the tattoo and she created a piece for me around my existing tattoos that is so much better than I could have ever imagined. The tattoo isnt even complete yet and I have received many compliments for the tattoo and the great color thats is in it. (Thanks again Amber) - The establishment is very clean and the staff and other artists are very friendly, great place check them out if your serious about getting a Tattoo.

Tia Gonzalez

Rob is an superb artist!! Very laid back environment, felt very comfy and at home. In love with my tattoo and plan on sticking with Rob as my go to guy!! I would most def recommend Hourglass Ink to my friends and anyone looking to have work done!! Prices are very good considering he is a great artist. Like the fact that they are always trying to come up with new ideas like the raffle tickets and the ideas contests!! Very creative way to bring new customers and keep old ones!! Cant wait to go back and have some more work done!! Wont be going to any other shop from now on!!

Jackie Mathieu

I had a great experience. I searched via the web / Facebook looking for a local artist that was into realism. Found him, met him, booked him (with a deposit.) and had a great experience all around. Rob was very diligent in showing me all around the shop/ what tools he uses etc. The shop is very clean and comfortable. My tattoo is a memorial to my father and Rob did a great job interpreting exactly what I wanted. I love my tattoo. I have been stopped in public to be asked where I got it done. I couldnt have had a better experience anywhere else.

Kelly Kelly

Ive had four tattoos done by Rob at Hourglass Ink and its the only place Ill ever get work done. The studio is immaculately neat and clean. Rob is an amazingly talented artist and I absolutely love his work. Ive recommended many friends and family members to his studio and will continue to do so. His staff his very professional and courteous as well. I highly recommend Hourglass Ink to anyone who is looking for high quality artwork.

Ashley Lynn Kinnear

Great experience! Super clean, on time appointment. Paco was very sweet. My mother and I went to get tattoos together. It was her first tattoo and she is 59, she was nervous and he was very comforting. He did exactly what we asked for, reasonable pricing, and we are both very happy.

Jeff Grocer

Not the same without Amber. Only went back to receive another tattoo from Amber. Had gift certificate needed to use, not happy with tattoo, very expensive, not very professional, took advantage of me, feel like they jacked up price because I had a gift certificate. Will never go back!

tim robinson

my time at hourglass was awesome! rob was great! very nice shop very clean! I will recommend anyone interested in getting a tattoo go see rob ! he helped me out so much! 10 out of 10 for hourglass ink !!