FedEx Office Print & Ship Center

Category:	Print Shop
Address:	14225 Baltimore Ave, Laurel, MD 20707, USA
Phone:	+1 301-725-4933
Site:	local.fedex.com
Rating:	3.6
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 51

Reviews 11

A Private User

I had a .pdf on a usb thumbdrive and wanted my resume printed in color so I go to this location to have them print it. At first they tell me I need to go to a computer and use it to print my document. So my obvious answer is here is my thumb drive and just print it for me, they say thats not how it works. Ok, so then I go to the computer which doesnt take cash and the lady explains to me I need to get a kinkos card to use it, while I have no idea how much to put on the card and I have no idea how to use their equipment. So now im frustrated because all I want is my .pdf printed in color. I tell the lady look, just print this for me in color on your best paper please. She takes my thumb drive and attempts to print it. She has 3 bad print jobs and after finally getting the system to work and open my 300k .pdf 15 mins have passed. Their computer would have charged me something like .40 per minute and then 1.35 or so per page. If it took her 15 min I can assume it would take me longer since she at least already knows the system. I was charged $3.25 for 2 prints of my resume, I was really glad to be out of the building having dealt with some of the worst customer service ever.

Enole Adapoyi

3 stars for efficiency, 2 extra stars for effective staffing like Keilani who committed to my company job and made our Saturday event successful! I had sent the job online on Thursday but needed a few corrections to be made.Seeing that this corrections have to go back for approval, needed someone to be on top of it I admires keilanis whole hearted commitment to clientele satisfaction.she stayed through her shift the thursday night till 11.pm making the calls for aproval but because of the volume had to pick it up at 10.30 pm the next day Friday.Guess who was there to make sure it was all done? Keilani.......you rock at what you do girl.I would bring in more cards and fliers for you to do

Ryan Nichols

Alena went above and beyond to get my packages shipped. I came in with a bunch of boxes that were beaten to hell, and they kindly refused to ship them with insurance. I agreed to replace the boxes with new ones, and she was patient as I proceeded to make a mess in their store doing so. She insisted on throwing the old cardboard in the dumpster for me, and put together the new boxes as well. Very friendly and attentive, did everything with a smile on her face. Would come here again.

Vanessa van der Have

Love, love, love this FedEx Office location. Ive been going to this location for about 13 years now. I almost always e-mail them with last minute, rush jobs (like last night, ha!) and they always get the job done within my crazy deadline and beautifully. Signs, color copies...everything Ive had done there has looked lovely. The people who work there are very courteous and attentive. I should have posted this review years ago. They are true life-savers!

A Private User

These folks are always friendly and helpful. I actually call to see when Megan is there before I go. Dont get me wrong...all of them are nice, but shes the best! :) Ive had maybe 10-15 different projects and even a banner theyve helped me with over the last few years and also little stuff like copies and small print runs. No complaints here. :)

A Private User

Malee/Saleem: We strive to please EVERY one of our customers. Please come back and we will make it right for you! Very simple equipment and we have teambers on the floor, ready to help. FYI all of our copiers have usb drives and mini computer screens-you can print almost any doc right from the copiers. High tech - at its best!

Randall Tucker

I came to this location twice in the past week. And had bad experiences both times.Long lines, personal not sure about the services. Then the whole system went off line. I wasted my time for 45 min. Went to Staples and I was done in less then 5 min.

Ethem Coşkun

Staff didnt take care of me, instead they were busy chatting with some other people, talking about their daily lives etc. I am still waiting for them to finish their conversation..

Malik Faisal Moonzajer

They charge 75 cents for every page you print. More than 4 times what you print in fedex silver spring.

De Harris

The staff is extremely helpful here

Judy Hill

Very polite staff.