The Big Screen Store

Category:	Home Theater Store
Address:	1125 West St, Annapolis, MD 21401, USA
Phone:	+1 410-571-0100
Site:	thebigscreenstore.com
Rating:	4.9
Working:	10AM–5PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 10AM–7PM 12–5PM

Location

Photos 34

Reviews 12

D Dub1957

We recently remodeled our family room and decided to get a big screen tv and surround sound system as the icing on the cake! We looked around and were a bit overwhelmed by the options and products out there. We were close to making a decision when I drove by the Big Screen Store in Annapolis and stopped in. Best decision Ive made in a long time. Frank White was working and asked me what we wanted in a big screen tv and sound system. Based on my input, Frank showed me the different options they have, from least expensive to most expensive. At no time did Frank engage in hard sale tactics and he actually provided some good reasons why getting a mid-priced unit instead of the higher priced units made sense for us. He also made sure the Samsung tv I decided to get would fit in the space I wanted to put it in. Always a good idea! He also took a lot of time to show me a Bose surround sound audio system, which sounded amazing and simplified my search for a component sound system I was thinking about getting. Overall, a delightful sales experience. He listened to what I wanted and showed me options well suited to my needs and price point. No hard sell tactics. Very knowledgeable and good communication skills. We went with The Big Screen Store because of their products and because of Frank! I would highly recommend their Annapolis store and particularly Frank!

Brad Whitehead

The key here is the salesman, Terry. The store has an amazing number of HDTVs in all different sizes and qualities. When we came in, we really didnt know much about the different qualities and features. Terry took the time to explain and demonstrate the differences. All the while, there was no pressure to buy the biggest or the most expensive set. In fact, Terry asked us questions about where we were putting the sets, and based on viewing distance, we eliminated some of the larger sets. In the end, we bought two sets, and based on Terrys efforts, we are confident that they are the "right" sets for our needs. As for the store itself, they have a much larger inventory than places like Best Buy and Walmart. Since the manufacturers set the prices, the Big Screen Store differentiates itself by offering extras like free delivery and free extended warranties. All in all, we are extremely happy with our experience and purchases at the Big Screen Store!

Tommy Gain

I was on the market for a TV for my new house so I hit the interwebs looking for a deal. I wanted to ask questions, view the difference in specifications, and I couldnt justify completing this purchase online, uneducated, and ill informed. Since I had never shopped or visited The Big Screen Store before I thought I would give it a try, after all, I had grown tired of the lack of sales experience offered by "Best Try", I mean Best Buy. When I walked in the store I was greeted by Frank White, an experienced and well educated salesman who was able to answer every question I had, and knocked every curveball I through at him out of the park. He wasnt pushy, wasnt in it for the "Sale", but kindly and patiently guided me through the Samsung TV models and demonstrated each until I was content. I highly recommend going to see Frank, you wont be disappointed with the service you receive.

RAY JOHNS

I really have always been very pleased with The Annapolis Big Screen Store. I have purchased 3 TVs from this store . I have never felt pressured in any way to make a purchase , I worked with Frank White who made my wife and I, feel very welcome. Purchasing a new Big Screen TV, was may very pleasurable . Because of the sales experience, and service from Frank , made my choice easy and I would HIGHLY recommend them . The pricing is fair and the Big Screen TVs are the best out there . Thanks so much for making our visit Super.

Terry Morse

My favorite place to buy a TV. The salesman Terry, was great, helped me as soon as I walked in and was very knowledgeable about the merchandise. Since I had done the research I knew what I wanted Terry showed me the TV, we went over the paperwork and that was that, the whole process took maybe 10 mins. I am a big fan of this store and will continue to purchase my TVs here as their prices in comparison to BestBuy easily are far better! Thanks again guys for yet another great experience when buying a high end TV.

Carmen Cunnningham

I walked in the store and I was greeted by Frank & Terry I inquired about the 2 for 1 special going and was showed what was available. Upon view all that was on the showroom floor I chose to go with a 75" and still got the sale 50" as well. Since I only brought in enough money for the original sale Frank suggested I financed the balance and I did! Im please with the services I received and will recommend all my friends to stop in to see Frank and Terry. Satisfied Customer, Carmen

Pamala Jones

We bought our television from the Annapolis store 2 years ago and moved to North Carolina. Recently we had a problem with Samsung getting the television serviced. The guys from the store stepped in and were very helpful in getting the problem with Samsung resolved. Well buy or next television from The Big Screen Store because they stand by their product and care about their customers !! Keith and Pamala Jones

Sharon W

No help when in the store on a Saturday; there was only 1 staff member. And they pretty much only carry Sanmsung TVs. When I bought a TV from there 10 years ago, there was a lot more variety.

Al Lookingland

Very helpful and courteous. Much more personalized service than the "big box" stores. Liked the better warranty deals as well. Would definately buy here again.

Cassandra Smith

Mr. Frank White provided outstanding customer service to my husband and I. We purchased 3 tvss and couldnt be happier! Great guy very knowledgeable!

Paul Trainor

It isnt often in 2017 that a salesman delivers everything they promise. Frank was fantastic!

Gina Cardoza

Terry was great sold me my 65 inch love it