Category: | Pawn Shop |
Address: | 5005 Preston Hwy, Louisville, KY 40213, USA |
Phone: | +1 502-964-4401 |
Site: | choicepawn.com |
Rating: | 4.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Anthony Valentin
They screwed me over. I bought an old hunting bow. I got it at a low price so I was pretty happy about it. The same day I bought it, the cable broke on me. According to their return policy I can return within 48 hours no questions asked as long as its not a firearm or an "as is" item, which it wasnt. I called the next day and explained and the manager refused to take it back unless it was in the same condition it was in when it left the store, which is nowhere in the return policy. He even accused me of "playing" with it and thats how it broke. Im an adult, why would I be "playing" with it? Why would I try to break something I just spent money on?
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mark carnes
I have gone to almost every pawn shop in Louisville, they have the friendliest staff, they have never put down the things i have brought in, they are fast, and give you a fair loan on your item, its a large store with lots of items, the staff are great, no atitudes and they seem as if they want to be there working, there owned by same company as cash america, much better than the 4 cash americas I have been to, they actually treat you with respect.
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Andy Alaniz
Have been there quite a few times. Over the years prices have jumped up to over retail costs, the management is clueless and turn down amazing offers and only accept junk. The management is a team of 20 year old kids, which is the truth, so expect them not to know much.... half the electronic items I went to purchase were broke also. Check before you buy for sure!
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John Smith
I didnt like the customer service. I was the only white person there and no one would help me buy things from the cases. also this isnt my first experience like this there. and really everything there is pretty garbage. the tools are whack and they want almost full price
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crista holland
I go there anytime I need jewelry, electronics, or even once for a bike. They are so enthusiastic, helpful n kind. They kinda treat u like family, n most of them remember who I am when I come through the door. Amazing team!
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Jennifer Brock
Was a customer every week. Since staff has switched up is not the same and I was a loyal customer for over 2 years. They need José back!! Always friendly,w/ a great attitude.
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DENISHA FRANKLIN
Customer service was excellent, very friendly sales woman. Choice didnt have what i needed, but they told me several places to find it.
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April Jackson
Every experience Ive had with them has been GREAT, rather I was buying or selling ... Thanks Hose
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Charlie Robinson
Good Deals!!! They will work with you on anything.
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keith sexton
Best Pawn shop in Louisville, KY
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Delmy Castellanos
Good experience at this place!