Category: | Drug Store |
Address: | 2000 Harrodsburg Rd, Lexington, KY 40503, USA |
Phone: | +1 859-276-5493 |
Site: | cvs.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Abigail Jewell
I have never had a good experience at this CVS locations pharmacy. I only have one prescription to fill, once a month, and it is always a hassle. Just this morning, I went to pick up a prescription that I was told would be ready YESTERDAY evening at 6pm. I arrived at 10:45am to pick it up, and it was not ready. One of the pharmacy techs told me it would be ready before my 12:00pm class, and to sit and wait. I sat for over 45 minutes, and when I asked if it would be ready soon, the Pharmasist was horribly rude and told me if I needed it so soon I would just need to leave and come back later. Keep in mind, the whole time I was waiting, the staff at the pharmacy was gossiping about how other locations were head hunting and snatching their techs to move to a different location. They were even discussing a specific tech and talking badly about her. They apparently had plenty of time to do this, but did not have time to count 60 pills out for me. Needless to say, I will no longer be using this CVS location, even for grocery or drug store needs. Its sad that their Pharmacy will make their whole store lose business.
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tee full
Always refilling medications that I no longer take. Have told them several times and they still call or text asking Y or N to refill the medicine that I told them I no longer take. The staff arent friendly. They take their time on helping you. One pharmacist told me to go to Walgreens because she didnt have my medicine filled. She said she was out of the medicine. All she had to do was order the medicine or call other cvs stores to see if they had it. After she told me that, she left with an older gentleman for lunch. Terrible place.
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Joshua Roberts
The overall store is well and fine, but the pharmacy at this location is terrible. It is always slow! It takes forever to talk to someone if you call. It takes forever to pick up your prescription, whether through the drive-thru or in the store. The people who answer the phones in the pharmacy department are very unhelpful. A total contrast to the CVS on East New Circle. That one is in a rougher neighborhood and has AMAZING customer service and is alway super quick!
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Kiley Kinnison
Drive through line takes forever no matter if youre the only car there. Every time Ive filled a prescription, its never on time and Ive had to make several trips back after waiting for the pharmacist to "review it" even though they promised me this time. Do not recommend using this pharmacy.
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Locked thecat
The drive thru of the pharmacy always seems to take forever. They have a hard time keeping my name straight or my insurance and they cant seem to ever locate my prescriptions.
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Julie Hamilton
I Really like Terri. She goes out of her way to help you out as does all the staff. The store is neat and clean, and the merchandise is easy to find.
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Mariesa Raymer
Love the people. Always helpful. Since I am disabled I need a little extra help from time to time. Thats what the Extra Care stands for!
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Shainey Marcus
The pharmacy has great people who always remember your name.
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Jessica Smith
Everyone working here always extremely nice and helpful
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marcia hurlow
Nice, fresh, clean, new CVS and good service