Walgreens

Category:	Drug Store
Address:	2508 W Broadway, Council Bluffs, IA 51501, USA
Phone:	+1 712-328-2266
Site:	walgreens.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 14

Connie Hutton

Was at Walgreens on June 27 2017. Was standing by register at the register counter when a big Rottweiler came around the o owner to bite me on my thigh. Shocked doesnt describe what I felt. The owner asked if the dog bit me n I said yes he d did and was going to the restroom to look at the bite .The man said the dog was a service dog in training. Like that made it okay. Took maybe ten steps toward restroom then thought Id better get his info first. T he guy, his dog, and his two buddies were already gone! I was furious. I asked the clerks at register where this guy went . The clerks said he had left. They let this man and his dog leave without even getting his info. All these clerks kept repeating was that it was a service dog in training. Over and over. Furious, I walked out the door. I told my ride what had happened. My ride said she saw three men a a huge Rottweiler walking toward south side of Broadway. We scouted the area but unable to locate the man or the dog. Came home, looked at the bite. Only one small puncture on my upper leg. I called Walgreens and talked to manager Jamah? She said she saw video. Said she tried to run after the trio with the dog. She could not have done it very fast because I spent a good minute telling off the clerks and another thirty forty seconds telling my ride what happened. The fact Walgreens concerns were directed toward this dig being a service dog and that it was in training. No effort put forth to ask the dog owner to wait, or to ask me if I was okay or ask for my information. This is totally unacceptable. At what point does the customer have any consideration? Walgreens at the Broadway location is not a store a person should go to for anything. You on your own if any injury takes place on their property. I may have to undergo rabie shots if this dog not located. Could have been easily avoided had the this man and dog had been asked about vaccinations. A person has to show Id for purchases by check and on some prescriptions. But a dog, if it was a service dog is allowed in this store and allowed to bite without question? Enter this store at your own risk.

Arica McCain

It can be somewhat of a wait, although that is not the pharmacists fault. They are all VERY nice and actually spend time answering any questions you have. They do not make you feel rushed even if it is SUPER busy.. which is very appreciated. Obviously if you are that busy all the time it is because you guys are great with your customers or they would end up getting their medications somewhere else. Thank you all for being VERY nice and patient even in stressful and busy days! I used to work at Best Buy Geek Squad and we were ALWAYS so busy, and I treated everyone great and was the same as you guys so its very much appreciated and I understand what its like to have a line of customers that get bored standing in line.. Just take your time with everyone because thats when they will realize how much you do care about each and everyone of your customers and wont mind the wait at all. Have a great day! :)

Bailiegh Elaine Allison

Takes forever anytime I come here and theyre lazy. My insurance copy did their yearly update and instead of calling and getting the new information I have to wait until I can get in touch with my mother for a new insurance card to get the medications for the infection I have. Also wouldnt use my Medicaid, which we use as a secondary but I can be primary too. Told me it can only be a secondary so I called Medicaid and asked and they said no that its primary. Again lazy, very slow, usually has terrible customer service.

Darla Mcginnis

Every time I get a prescription filled at this pharmacy they either dont know how to run my medicine through the insurance or flat out lose my meds. I wasnt allowed to give no stars or I would have not given one

Payne Shu

The front counter people are typically nice but everyone else there are rude and must hate their jobs. Dont go there unless you have to. Hy-Vee is across the street and typically they are much more pleasant.

Julie Chapman

Used to work here. Glad I didnt become a lifer. Crack house across the street. Dont go to the red box after dark. Thats when the local weirdos come out.

Adam Fleming

Always in and out of the pharmacy in reasonable time, when its busy its obviously a little more of a wait. Everyone is friendly and knowledgeable.

samantha bach

Rude staff, gave me gruff for eating my ice cream while waiting in line for 5 minutes, I paid for it. Never coming here again!

cory grzebielski

Get just about anything you need if you dont have time to go elsewhere to find it cheaper

jeff peer

Absolutely outstanding. Always extremely helpful and professional

Shannon Casson

my dog was shot in this store like dis if you cry everitim

Little Flareon

Awesome pharmacists there. I love Walgreens!