Category: | Home Improvement Store |
Address: | 3401 N Nebo Rd, Muncie, IN 47304, USA |
Phone: | +1 765-287-9130 |
Site: | menards.com |
Rating: | 3.7 |
Working: | 6:30AM–8PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 8AM–8PM |
MA
Mark Ramirez
I purchased three new garage doors, when they came in I had them installed at my business. During the installation I was told that the springs that came with the doors were wrong. I called the store and after talking with them for over an hour, I was told that they were custom ordered doors and they could not help me. I was left out in the cold. I cannot run my business if I do not have working garage doors. Besides the temperature out side has been in the low twenties. I spoke with the manufacture of the doors and was told that when the order was placed by the store they did not put in all the specs so the order was filled as a normal order. The installers were able to locate the items needed to complete the installation the next day at an additional cost of $370.00 dollars. I went to the store and spoke with the manager, I explained the problem to him and asked that I be reimbursed for the additional cost of the proper parts to complete the installation of the doors. He said, "Due to the fact that you used an outside supplier for the parts, they could not help me." I find it funny that it is their employee that placed the order and made the mistake, but it is the consumer that that ends up paying for it. Well, never gain for this consumer, Menards You just lost a customer.
AS
Ashley Coats
As a company that prides itself on customer satisfaction you should be ashamed of yourselves. My car was damaged in YOUR parking lot and YOUR on duty manager admitted fault and told my husband to get the vehicle fixed, bring in the receipt and Menards would reimburse us. Unfortunately, that ended up not being the case and now we are out that money. Not only is it unfortunate we are out money we shouldnt have been, but the lack of customer service we received, especially from Ralph is appalling. You have lost a loyal customer who just so happens to be remodeling a house. To future Menards customers, do yourself a favor and go to Lowes instead.
NI
nick pollitt
Drove 30 miles to get a air humidifier we called about before hand and they said they had it only to find it they dont even carry humidifiers. Kid was very rude when we were there and was more interested in talking to his co worker than helping us.. Will not be back
AU
Austin Fidler
The wood selection is unbelievable. Menards has at least 4x the selection as lowes and you dont have to pick through it like you do there. I usually go to lowes because of the Military discount but if you look at prices Menards is usually already over 10% less.
BR
Brad G
Complete garbage,i used to deliver to all menards stores there products are the lowest of quality,and they throw everything in the trailer,and most of it is damaged when it gets to a store from the poor packing job,listen save your money,shop some where else!!!
CH
Charles farley
Great service, easy website to help with estimates and most Menards are staffed by friendly and helpful people. As a contractor I drive further to get to a Menards.
DE
Dennis Johnson
Found all that I needed but the 4"x6" x 8 treated lumber. Store had 6 and 16 lengths, but not the 8 length I needed. Overall, visit was good.
JO
Josh Helderbrand
A pretty good selection on a lot of home improvement products. Menards has a little bit of everything and the service is always excellent.
DO
Donald Hartsock
Always a good experience at Menards. Store is well stocked, bright, and clean with lots of friendly persons to give assistance if needed.
VI
vickie carroll
Needed a ceiling fan they were right up front easy to find got exactly what I needed went right to the check out and was out in minutes
GI
Gidget McCord
Shopping was a great experience! I have a fractured leg and it was a good thing they had electric cart for me to ride on!!
NO
Norma Davis
I always find what I need .store and restrooms are always clean.Prices are lower than other local stores. Im
JO
Jon Driscoll
Ok I enjoy shopping at menards ,They have a wide-variety Supplies and material ,At a competitive price .
DU
Duane Burton
No one to help when you find somebody theyre very rude theyre very understaffed and I dont care
SH
Shawn Reagan
We ended up returning everything got all lumber we needed for half the price from Lowes
GR
Greg Hathaway
They have everything you need for outdoors or indoors. Decent prices and a nice staff.
PA
Paula Duncan
Wasnt to bad you can see the employees all around but not around when you wanted them
BR
Brandon Jackson
Nice friendly employees. The store has what Im looking for in stock 99% of the time.
GA
Garret Noley
I feel like they hire in their buddies before they hire more qualified people in.
MA
Mary Coffey
You can find just about any thing you are looking for at Menards. Great store!
DA
Daiv Skinner
Check out is easy, but rarely does anyone ask if you need assistance.
PR
Prashanth K
Great store. All the home improvement needs in a single store.
DA
Danny Ellsworth
Need to do better job of keeping small parts in right bins
NA
Nancy Carroll Carroll
Prices are great. right now!! We had very. Courteous help
AC
Acer Chromebook11
Im a woman but this is my favorite store to shop at!
SA
Saundra Swain
The lady working service desk is five star employee
BR
Bryan French
Lots of help in the store and unbeatable prices.
JO
Joey Coons
Staff never seem to know what is going on.
JO
john hopper
Way to slow to be such a big chain
SC
Scott McCord
Great place to fix up your home.
AM
Amber Schafer
Great service and fast checkout
JA
Jason Cook
Its a home improvement paradise
BR
Brian Davis
No maners and disrespectful
JI
Jimmy Dills
Good help all ways on time
JO
Josh Cash
Great service had no prob
WA
walt Wigner
You need it they got it!
VI
Vivian Branscum
Price service location
BL
Blaine Case
Always fantastic!
AN
Anthony Rhodes
Great place shop
JU
Judy Burke
Favorite Store
JO
Joyce Tate
Good prices
DA
Dawn Lambert
Loved it
KE
Kenneth Erickson
Great!
BR
Brian Aldridge
Sucked
RO
robert fischer