Ross Dress for Less

Category:	Clothing Store
Address:	9454 Skokie Blvd, Skokie, IL 60077, USA
Phone:	+1 847-763-1164
Site:	rossstores.com
Rating:	3.6
Working:	9:30AM–11:30PM 9:30AM–11:30PM 9:30AM–11:30PM 9:30AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–10:30PM

Location

Photos 94

Reviews 17

Jasmin Soto

EVERYONE! Do not shop here! 9454 Ross at skokie ! Few moments ago, They humiliated me, my mother and my brother! So heres what happened... we were happily shopping for school clothes literary came all the way from north side of Chicago down to skokie! We were ready to pay and I walked into the line when these two ladies(old about 50 and other around 20) were walking towards the line too. The 50 year old lady started to fight for her spot. I didnt want to argue with her because I was taught to respect my elders so I let her take my spot. She started to say that I wasnt raised right and saying all these other stuff that obviously got me mad. I defended myself by telling her kindly that I wasnt the child that she thought I was thats why I gave her my spot. So the 20 year old wanted to fight me in the line because her mom was mad at me. I had done nothing wrong with speaking for myself because theres freedom of speech. The 50 year old lady, started to get more aggressive and talked really bad to my mother. She said " this is why they send people like them back to Mexico ". Obviously my mother and bother and I got offended but remained calm. She was also saying that she had the number of immigration on her phone. Instead of the workers from Ross helping us that we were being attacked by racism, they decided to take the two ladies spot. The managers from the store, instead of telling something to the ladies, they got mad at us for being there. This store has no security, and workers are useless. The worst part of all is that the two ladies that were offending us, were hispanic. PLEASE share! Spread the word!! DO NOT SHOP AT THIS LOCATION!!

Julie martinez

I have been to this Ross department store a couple of times. They dont have a wide select of clothing for men or boys. The womens dress selection is decent however this review is based on my last visit. I stopped in to get my husband a couple of shirts on a Wednesday afternoon. As I was ready to check out, I noticed that ALL the check out lines were closed. The only check out line was in the return and exchange area which also happens to be the jewelery department. There was only ONE cashier, and Im assuming its because it was not a busy afternoon. The cashier was ringing up a customer as I waited in line. Apparently, there was two lines, a purchase line and an exchange/return line which ultimately is being handled by ONE cashier. This totally defeats the purpose of having two separate lines! I was up next but apparently I was standing in the wrong line because the cashier took another customer before me. I waited my turn patiently. As she called, next I was not even greeted by her or asked if I found everything ok. She had no motivation to be at work, not a smile, not a hello! I asked for clarification as to why I was bypassed. She said there was two separate lines and that signs are up. I agree but why have two lines if there is only one cashier? Not once did she apologize for the confusion. I flared up and walked out without purchasing anything. This store is under staffed and the cashiers clearly need good customer service skills!

Scott Hennke

Poor attitude at this location. Mgr greeted me at door by saying were closing in 15 minutes and walked away. It was 9:12 pm with plenty of time to shop. How bout asking "How" you can help?! Then she ignored me for about 5 minutes while the line was getting longer. A guy tried to walk in at 9:26 ( I looked at my watch). She tells him thru the door, "the reason the door isnt opening is were closed." He pointed to his watch and said "theres still 5 mins." Then she looks at hers and says, "no its 9:34." ( it wasnt) Finally she lets him in begrudgingly and rolls her eyes. He says "thank you" and she passive aggressively says, "hurry up, people would like to go home." She then came over to me and checked me out with no thank you or communication other then what my total was. My guess is she really wanted to get home or doesnt like her job much. Ever heard of Customer service??

Pamela Drozd

Trying to pay for items I wanted to purchase was a nightmare. Only 1 cashier and she was handling purchases and returns. When I asked if there was anyone else to call for help she said no because the other cashier was at lunch and the manager was getting ready to leave and thats how all the Ross stores are run. She then said that was how they kept the prices low. Next time Ill go to Kohls. The store is cleaner, more selection and more cashiers.

Stephanie Rueda

Very disapponted because me and my family were humiliaded by the workers. We were in line when a customer attacked us with racist verbs. The workers decided to take the attackers spot and walked away from the scene. Theres no security in this store either. If I could give no stars I would!!

ahmet bekiran

I was very disappointed with service at this location. It was 4:50pm Christmas Eve only one cashier open about 30 people waiting to check out I asked the manager is there anybody else working she said you dont like it the doors there..... What kind of managers Rose has working for them..

Mark Cooper

Apparently theyre allowed to sell items that have been tampered with. Kitchen items at that. Items that are meant to be used on food. Not vary sanitary if you ask me. Not to mention very rude staff and horrible selection of items. Not surprised there was only like 2 people in the store.

Jenn Berg

Horribly rude staff stood around while a line formed at checkout. I asked a cashier for a price on an item without a tag and rather than look it up she and another cashier made up varying prices. The store was an absolute wreck.

Racheal Henderson

They are very rude and do not help you find what you are looking for. I called the store to see if they had a item I was looking for and i was told they dont check to see if they have items or not...how rude

mariza vogel

The checking lady was not friendly at all. I bought 2 pieces of furniture and and intended to pick up the following day, they did not allow me.

Elizabeth W

I love Ross so much. This one is always clean and not cluttered. The shoe department is always cleared out, showing how good of deals there are!

Mone Sheley

I went here yesterday and didnt have nothing that I like ...I think they Ross in Niles is better and bigger .....Ross reminds me of value city

Cassie Barron

Always under staffed, they have 2 people running the store anytime Im in there. Ive been in line twice where I had to wait 20 minutes.

Johanna Silverberg

I dont understand all the bad reviews. While the staff has some room for improvement, I like their prices and selection..

Jaya Maitra

Love shopping here, they have variety of items from clothes to kitchen and the price is very reasonable!