Category: | Drug Store |
Address: | 6505 N Illinois St, Fairview Heights, IL 62208, USA |
Phone: | +1 618-394-8744 |
Site: | walgreens.com |
Rating: | 1.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Anh Vu
I needed to get 4 vaccines a month ago. And I got 2 from Walgreens and 2 from CVS because Walgreens didnt have the other 2. They told me I could just walk in, but they made me wait an hour once I got there. Which is fine I understand. I told them I need this for immigrants documents and I need to show my doctor that I got the shots. So they gave me a receipt, told me to make a copy before giving it to anyone because apparently its important. Well i went to my doctor today and show them 2 receipts, one from Walgreens and the other from CVS. Only the one from CVS worked because they had the vaccines lot number and expiration date on there and the one from Walgreens didnt. They basically put just the vaccines names on there which is worthless. I called them and ask them to fax it to my doctors office, and they said they dont do that. I have to go in and get it in person. And they dont care that these 2 places are 40 minutes away from each other neither. I asked people at my doctors office to call them for me instead and when they called, Walgreens said they dont have me on their record. So I honestly dont know whats going on and what I should do now. But I know for sure I will never come back to Walgreens because one thing they know how to so is screw you over.
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dlbstl
My review is 1 star purely for the pharmacy. I just spent 7 days tying to get a prescription refilled that they said they contacted my doctor several times. My doctor has no record of this. At the same time..my second refill took 4 days to refill. My doctor said they responded in the morning of day 2. When i called..on day 2, a lady named Christie was very rude and did not seem to care. When i called back.. Same person still rude. This is the umpteenth occurrance of poor service at that pharmacy and i hope it is the last time i use them. My pharmacy business is going elsewhere. The rest of the store is great. They have excellant customer service. Too bad the pharmacy brings down the score!
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bob dilon
theres not even words to describe how terrible this place is if there is any one you care for stay away. Shawn, from a manager to a manger I now know why this place has terrible reviews keep up the terrible work one day youll realize how important customer service is and hopefully no one will ever treat the same way you treat your customers. I get it nobody wants a career in your job but if your so miserable why make everyone else come down to your level. I cant understand how you can treat people like the way you do I cant believe your considered a manager prayers for you and any body thats close to you #makeAmericagreatagain
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Bailey Moore
I was just at the Walgreens clinic in Fairview due to acquiring poison ivy on a camping trip. The check in nurse was very pleasant but the nurse practitioner was extremely unhelpful, rude and just plain snotty. Lady its your job, stop working there or put a damn smile on your face and help people.
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Shawn Shepherd
Open 24 hours my behind! Trying to check on a drug interaction so I waited on hold for 20 minutes to realize they had closed and left me on "Hold Hell!" Seriously not cool! Now who do I call? AND FIX YOUR WEBSITE TOO!!!!
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Michael Krisher
Are the pharmacy and the clinic so disconnected that a pharmacist person cannot answer even a simple question about the clinic? Person was offended that I asked.
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Jeremy Mafte
Just made a 1045 appointment for my daughter who is very sick. Drove all the way there and the clinic is closed, even though they took appointments! What a joke.
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Kayla Creek
Great management team! They are always greeting you with a smile and they remember your name! Great customer service.
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Victoria Dreher-Williams
The wait time is TERRIBLE in the pharmacy dept and the walk in clinic. I refuse to go back