Verizon

Category:	Cell Phone Store
Address:	13348 S Cicero Ave, Crestwood, IL 60445, USA
Phone:	+1 708-396-9822
Site:	verizonwireless.com
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 31

Reviews 21

Karina Powell

This is a pretty standard Verizon store. Theyre getting for stars because in the middle of helping me stay a new line and set up a new phone on my account, the representative wandered away and started helping someone else, leaving me there at his desk confused and asking some of the other employees if they could step in to help. Thankfully, a manager stepped up to finish helping me and apologized for his associates thoughtlessness. They solved my issue overall, but not without wasting a bunch of my time because the associate has customer-related attention issues.

M.D. V.

I visited this Verizon store (Mon 11-16-15), hoping they would help me transfer my contacts from my old flip phone to my newer flip phone, (Yes, Im aware its 2015, not 2005). The associate named Chervonne was able to help me, she was very professional, courteous and fast. Unlike the other Verizon store I visited on Sunday 11-15-15. (Chicago Ridge Mall: 290 Chicago Ridge Mall, Chicago Ridge, IL 60415). He stated to me "Im unable to do it since that technology is out of date." Personally I felt he was just being lazy and didnt even ask the manager for help.

Mark Henderson

I had a bad experience with an employee so I have to give it only 3 stars. I was on the phone with Verizon for 45 minutes before going to this store, so I had all my information. This employee basically told me I was completely wrong. I had to get a manager to verify all my correct information. This store is brand new and very clean. I am sure the other employees are better the nitwit that I had to deal with.

Joe Uhlman

They ordered the wrong phones then told me to return it for a swap when it arrived. When I went back they told me the sale ended and Id have to pay full price for the phones. They did everything in their power to charge me as much as possible. I love the service and quality of the network but this location is utter garbage. Got to any other location to purchase you phones and service

Kathryn Jenkins

I added my husband to my account. When we were getting his phone the employee said if we pay $300 today we can get an ipad mini. We agreed paid the cash and were happy until we realized we were paying monthly for the device on top of the amount we already paid. These are deceptive practices. If I stick with Verizon, which I doubt I will, I will not go to this store again.

Lenore Brown

Excellent Got my New I Phone here. Actually that was about 6 months ago , Nevertheless..The guys are on point on just about everything. From types of service contracks are better designed of you, to how much money do you really want to spend? Store is clean, comfortable and overall a good buying experience at this Verizon store.

Dufis Gamer

Is not about place.Verison is giving you money for your phone witch you trading as a future credit toward your invoices for next 2 years...if you decide to leave your credit is gone.next think watch if your phone is in data save mode right after you leave store , this may cost you big money if you used data more then your plan was.

Ronald Callahan

From the moment you walk in to the moment that you leave you find yourself completely satisfied with the product that you came for and the product that you left with they have explanations for everything in the store and when you dont understand theyll help you understand

Julie Markert

Incredible customer service. I just left the store and they helped me save the two voice mails I had from my father who had passed away. I can not express how important this was and how willing they were to offer a solution. Hands down, fantastic staff

Mz Nyisha

Jorge was my sales person when I became a new customer. My sister referred me to him because she had upgraded her phone. He is very knowledgeable, courteous & professional.

Calvin R Heath Jr.

This Verizon is just below a flagship store with far more accessories then your average corporate store. Nice staff willing to help and explain what they sale.

Faye Rolling

I only go there because its the closest to my home. Horrible,mean and full of attitudes. Will never recommend.

Balanced Chaos

Been my store of choice for a long time. Helped me with anything Ive ever needed.

D Dezzy

Never was a big fan service is good but their prices are way too high

Carol V

We were greeted promptly and our issued was resolved immediately.

A Private User

to this location. Definitely worth it!

L HUNTER

Good staff. Never had a issue.