The UPS Store

Category:	Shipping and Mailing Service
Address:	1400 Veterans Memorial Hwy SE #134, Mableton, GA 30126, USA
Phone:	+1 404-472-3829
Site:	theupsstorelocal.com
Rating:	4.3
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–5PM Closed

Location

Photos 10

Reviews 14

Christina Legg

Every time I try to call them they either dont answer or put me on hold and never come back to the phone (Ive waited over 15 mins on hold). Ive been in here several times and I keep running into the same man. the last time I was there I was returning Amazon book rentals and he got the packing labels mixed up, when I tried to show him that they both have their own tracking numbers he assured me it didnt matter which one went with which box. Then he said "Im pretty sure I know how to do my job thats why you dont work here" and all I was doing was pointing out the paperwork DID have to be correct. Ive returned rentals plenty of times and it definitely DOES matter if you dont have the right slip with the right book. Finally a younger guy that was there to pick up packages for his truck finally intervened and told the guy he was wrong. He still kept making comments like "Ive worked here blah blah years and this never mattered before" and there were plenty of other people in the building too. Hes terrible to me and Ive noticed other people get frustrated with him too while waiting in line. The store isnt terrible but make sure you pay attention to the details. ALSO he refused to give me a receipt because he was "busy" and I had to wait for someone else to come print it for me because he just went on the help another person.

Tyrone Williams

Horrible! Horrible! I’ve been in this location on more that one occasion and I will definitely not be back! These two black men have a definite problem with black male customers! There is always an obvious attitude of contempt and dismissal toward black men as customers. I was first snapped at for not knowing the password for there PC to print, (I had to ask for the info though I clearly stated after waiting in line that I needed to make a print). Then I was ignored when I asked for assistance to compete my print function. I had to ask twice. The printers are not setup or labeled with identification. When my print did not produce I was told that “I” had to “look” for the printer. Huh? Despite the fact that I hade been there almost fifteen minutes and interacted twice with both agents, on my third request for assistance I was snapped at to wait my turn, other customers, (white customers), were here before me. Huh? I am in the middle of a transaction, how can a customer that entered behind me be ahead of me? In addition to that indignity I have previously been overcharged, lied to, had my package mislabeled and mailed to the wrong location at my expense and on and on. Theses guys are a JOKE! If you value your time, your money and dignity, Stay away from this Ugly Uncle Tom UPS Store.

Jaxon Lee

6/13/14 update: After the manager contacted me about my review, I gave them a second shot. Only one other customer there but I still ended up waiting a few minutes until I was acknowledged. Everything else went smoothly. 1st visit review: Worst service ever 1. No one acknowledged me for 15min of waiting. I dont ask for instant service, just greet me and tell me how long it will be 2. Its clearly busy but the employees are moving as slowly as possible. I mean S L O W L Y walking from the backroom to the front. A stroll, really, while five customers are waiting. 3. I asked them to pack and ship something, and the employee pointed me to the packing materials and suggested I do it myself Well done, team. I wont be back.

Dennis Legg

This is the UPS store I always try to go to. I find that the staff are genuinely friendly and a great bunch of folks. It seems that any bad reviews are concerning waiting...its just the nature of the beast. They can only serve one customer at a time so I dont mind waiting as long as they are making progress with each customer.

Joe McGowan

Typically, this is a low traffic location. I am immediately greeted. On occassion, I am asked to wait while others are served. When I have questions, the answers are clear and easy to understand. The staff is warm and pleasant

T G

Great service every time I have gone. Recommend this location to everyone! Edit on 7/13/2017 I just saw a post on here and I want to say I never had an issue at this location! Great staff! I visit this location often

Jazmyn Singleton

Staff are very friendly and helpful. I use this location a lot for printing and its been a pleasure every time.So happy to have a well-run UPS store nearby.

Mary C. Mathews

Ive only had really good experiences here! Even when busy, Ive been greeted and acknowledged. Service is great.

Al Williams

Always EXCELLENT service!! Great prices. I go out of my way to go to THIS UPS Store.

Geoffrey Sawyer

Great service and always willing to go beyond the call of a UPS service center.

Cynthia McGhee

Closing time on Saturday is incorrect?!?!?

Laura Hall

Very awesome people. They know me by name

Flower 23

They are helpful, patient, and pleasant!