Category: | Supermarket |
Address: | 3316 GA-5, Douglasville, GA 30135, USA |
Phone: | +1 770-920-3460 |
Site: | publix.com |
Rating: | 4.2 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Loretta HR
I order many cakes, both for personal and business purposes from Publix. Its when I ordered one for a couples baby shower that I had the issue. We were in the middle of the shower, and had the cake in the box so that the couple could not see it. On the outer band (could not see unless it was removed from the box completely) of the cake it was supposed to say "Congratulations Heather, Shaun (the couple) & James (brother)". When we took the cake from the box, it said "Congratulations "Heather, Sharon, & James". I called the store. They offered a remake, but we were in the middle of the shower. We could not have the guests to wait for cake! So the store offered a refund. When I went to collect the refund, the bakery manager refused the refund, and instead offered me a $10.00 credit towards an almost $60.00 cake that I was picking up. That almost $60.00 cake may well be the last cake that I order for my family or business. Yes, the taste is good, but clearly on the instructions, it is written Shaun, not Sharon, so they cant follow instructions, nor follow up with promised refunds for their mistakes. Ill be purchasing birthday cakes this week (two family birthdays).......likely not from Publix. With another birthday next week, two more next month, two in December, youd think Publix would want to make this right!
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Kenny Blanton
The employees at Publix are the best at making sure you find everything you need and they will go out of their way to help you and always with a smile and William In the meat department was very knowledgeable and helpful. He gave us samples of the salmon and it was so good that we bought some. Also the cashiers and front end people were very nice and they always are friendly and say thank you for shopping with us. We shop nowhere but Publix.
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Jessica Richardson
Always clean. The staff is Always helpful and smiling. They literally saved me one night....I had to go to publix after searching for medjool dates at Kroger for an hour because I needed them for a recipe. At Kroger, No one knew where or what they were, nor did the staff even bother to help. BUT PUBLIX staff knew immediately what I was talking about and even walked me straight to the dates. Ive been shopping there since. Thanks Publix!
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Tiffany Santos
The store and staff are great....Just dont go to the deli department....If you want a sandwich your fine...But if you want cooked items, there is the problem...The lady said 15 min...fine...Why did it take 40 min ??? And one of them was raw !!! No sorry or anything...Not all the deli staff...But regulars are rude or ignore you....I love the store, but no more raw chicken for me.
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Megan Buchter
Just moved to Douglasville and ran out for subs and tea and was overwhelmingly pleased with the experience. Tiffany in the deli was fast, friendly, and efficient. Best pub sub experience Ive had in the last 10 years!
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Tracey Jones
Employees are always attentive and helpful! The store is always well stocked and clean! While the prices tend to be higher than other grocery stores... coupons, sales and BOGOs allow me to get some good deals.
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Deleta Michaud
Publix is one of my favorite supermarket since living in GA. The food is always fresh and clean. The workers strive for perfection at all times.. a little pricey BUT YOU GET WHAT YOU PAY FOR
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Maggie Maines
Worst deli ever! Always a long line. Never any employees. They should be hiring for the deli department because this is ridiculous. Im in line RIGHT NOW. one person working
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Adam M.
The entire store especially the deli is covered in flies. How can you serve people food when its covered in flies?
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madeline jones
Shelley in seafood excellent cooks my seafood GREAT.Always friendly most people in store friendly.
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Bethu Harris
dont take target coupons and didnt see any thing that was marked b1 g1
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Terry Marsh
Deli has great prices on box of chicken wings...15-20 for $8.49
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Peter Hageman
Getting a new face lift so shopping can be a greater pleasure!!
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Mike Leavitt
Fast and friendly, though pricier than Kroger or Aldis.
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A Tons
Much better than the lee road or chapel hill store
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George Murphy
Good clean store with cheerful employees
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Jamess Oreio
Packed full of people.Has what you want.
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Sophia Battle
Great store just wish they had a stove!
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Judith McFarland
Good selection, high prices.... Meh.
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Tyrone Mcclain
Good store for grocery shopping.
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Julie Foster
Too expensive and limited choices.
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Mimi Hall
Friendly and helpful staff always
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Devan S
Clean store, very friendly staff!
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Bob Proctor
Always a pleasant experience!
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Debra Holder
Love to shop and work there
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Brandon Newton
My favorite place for food
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Jorge Medina
Pretty clean place
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Tal Goldsby
Expensive!!!!
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Leigh Crowley
Very clean