Southern Bride Boutique

Category:	Bridal Shop
Address:	3120 Florida Ave S, Lakeland, FL 33803, USA
Phone:	+1 863-337-6312
Site:	southernbrideboutique.com
Rating:	4.4
Working:	Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–5PM 9AM–5PM 12–5PM

Location

Photos 12

Reviews 7

Lacy Smith

Back when they were Albert Griffin Bridal I had come to pick out a bridesmaid dress with my fellow party and friend/bride to be and had a really good experience. I had made a down payment on my dress and would pay the rest at a later date which I had called a month later to do so. As I was paying for my dress, which I had to do over the phone being I lived in another city hours away, she was having issues with her register taking payment and had told me if the transaction didnt go through she would call me back but if I didnt hear from her then it was fine and I was good to go. As time passes by and about 2 weeks before the big day I receive a call from the newly named store, Southern Bride Boutique, I was told my dress was ready to be picked up and that I still had a remaining balance to pay. Confused as I had already paid my dress in full a couple of months prior I mention to the associate that I had already paid the remaining balance and she went to check on it for me but came back to tell me she couldnt find any kind of receipt. I think back on the time when I had paid for the dress over the phone remembering the employee was having issues so I try to find the transaction in my past bank statements and cant find anything nothing at all from any kind of bridal store. So Im a bit frustrated at this point especially with it being so close to the big day, I explain to her the situation and what happened before expecting some kinda of apology or discount or anything for the lack of communication between not only myself and them but between each other as a team/business trying to make a joyful yet stressful time in a young womans life as amazing and easy as possible Im questioned as to what is it I would even want them to do about the situation and was constantly explained to how this situation was my fault which I did NOT appreciate at ALL! Not only was I told that if any issues came up with the payment I would receive a call but the day our bridal party came in to pick dresses out we were told our dresses would not come in until full payment by all party members was received, on top of that when my friend/the bride came in to pick up all the dresses she checked on payments and was told mine was paid off. After a horrible interaction with whoever I was on the phone with I come to find out fellow bridesmaids had their own issues with them and one even had the same issue as I did with lost payments but she luckily had her receipt. I never write reviews and understand mistakes and things happen but because of the response I received, how I was treated and even reading the rude response to another reviewers experience I had to write one of my own resulting in my one star rating.

Stacy Bermann

My experience at Albert Griffins was nothing shy of AMAZING!!!! I had been to several dress shops which turned out to be a total nightmare. None of the other shops listened to what I truly wanted and just chose dresses for me that they thought were what I wanted. At Albert Griffin they really made sure to listen and chose the dresses that best fit my description. The listened to what I liked about each individual dress as well as what I didnt like. They were able to narrow my style down to 2 dresses. They made sure I made the right decision before they let me walk out of their store. I was fully confident in my choice. I now know what it truly means to feel like a bride and its all thanks to the wonderful folks at Albert Griffin Bridal! Another feature I enjoyed was that they have bridesmaids dresses and tuxes too. That really helps when pulling the complete look of your wedding together. I would recommend Albert Griffin Bridal to anyone! Thank you so much for helping make my wedding day that much more perfect!

Jessica Shiver

If I could rate this bridal salon higher I would! This is absolutely the BEST shop in Lakeland. I started my day here, went to two other shops, and then came back to purchase my dress. The shop is clean and well lit. The dresses are well kept. Above all, the service that was provided to me by all of the staff was exceptional! I told Katherine what I thought I wanted and she pulled dresses for me. She took note of what I did and did not like and only brought me things that fit that criteria. Everyone was extremely patient, had personality, was helpful, and very informative. I HIGHLY recommend this shop! Do not waste your time anywhere else.

Margarita Sanchez-Lynn

I went to this "bride store" today and I was so disappointed with the girl who took care of me. First there was a guy who gave me a Form to fill out then the girl who show me the dresses was like, 16 I explained to her what type of dress I was looking for and I emphasized to her that I wanted a white dress. She told me that they didnt have white dresses then she showed me 5 dresses color ivory sizes 14,15 and 12 even though I told her that Im size 7. I gave up trying. They have very poor customer service. I left and was so disappointed that I didnt see an adult on my way out. I dont recommen this store to anybody.

Hillary Dicks

I went to Albert Griffin Saturday for my wedding dress. I had the most amazing experience. Everyone was extremely nice. They were determined to help me find the perfect dress. They were never pushy about the experience. I started to get discouraged about not finding a dress and the manager popped in and made sure that I was happy. I found the most perfect dress I could have ever dreamed of. Im so excited to wear it for my wedding. I couldnt have asked for a better experience than what I had here. Thank you Albert Griffin Bridal for a great day.

Jessica Giles

I bought my wedding dress today and it was a wonderful experience from the minute we walked in until the minute we left! Cali was AWESOME! So patient, gave us great advice and we were not pressured at all. She and Lee knew exactly what would look best for me and gave us honest opinions and gave us just enough space to think about it. Awesome selection and I had a really tough time choosing between 2. I would recommend Albert Griffen highly! This beat my experience at the Bridal Salon at Saks 5th Avenue in Miami!!

Lauren Harris

Absolutely recommend this place to any one. I had been to 2 other stores before coming to this one and this was not only the prettiest and most organized store but the staff was very welcoming and attentive. I found my dress here and loved it. Sam their seamstress took everything. I wanted when my dress came in into consideration and Im sure will do a fantastic job. They rent tuxes here as well so its all in one package. I couldnt say it enough how much I truly loved this store and my experience here.