Category: | Drug Store |
Address: | 3200 E Bay Dr, Holmes Beach, FL 34217, USA |
Phone: | +1 941-778-0451 |
Site: | walgreens.com |
Rating: | 3.4 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
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A Private User
I just want to say this review is only for the pharmacy. The pharmacist here was extremely rude to me. I went to pick up my 2 prescriptions this evening and after I paid for my meds I asked very sweetly if I could recount my meds in the consultation window. He then became enraged grabbed my prescriptions from me and before I could say a word he was throwing my written prescriptions from my doctor back in my face yelling, "I am not going to deal with this! You can go somewhere else if you dont want to trust me. I counted these pills twice!" I was absolutely stunned. Its not like I want to have to recount my meds. Its just that Ive been shorted many times, not by this pharmacy but from others and with my health condition it is terrible if I do not have my full amount. My doctor told me to make sure I recount them before leaving the pharmacy because after you leave there is nothing you can do if you find youve been shorted. So after that my husband talked to the store manager and basically said I have the right to make sure my medication is correct before I leave so he said I can go back and the pharmacist will recount it for me. So I went back and stood there for about 15 minutes before he even acknowledged me. He finally comes and throws my prescriptions back at me and says, "Go ahead and count them! I will not entertain you!" speaking in an indian/arab accent. "I dont care if they are 5 short!", he continued. "I will not entertain you!". Whatever that means.... I then quietly take my prescriptions to the window and begin to count. He gets on the loud speaker and calls the manager to the pharmacy. He basically tells the manager if my count is off he wont care because hes not doing anything about it. I continue counting as the manager watches. I finally finish and both prescriptions have the perfect amount. Thank goodness! I could not wait to get out of that place and I will NEVER, EVER go back! I am really not a complainer. I just wanted to write this for the people who are already dealing with medical conditions like myself. When you just want to pick up your medications and make sure they are correct you shouldnt have to deal with someone being rude to you, or belittling you, or embarrassing you. Its just not ok. So it this review saves at least one person from treated this way well then I have accomplished my goal.
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Barb Ingebritson
3/28/17 If possible, I would rate this store with zero stars. After being diagonosed with bronchitis and an upper respiratory infection this morning, I went to the Holmes Beach Walgreens to pick up my three prescriptions. Nothing had been filled when I arrived and I was asked to wait. 35 minutes later, 2 of the 3 scripts had been filled. I needed to once again ask for the third one. Another 25 minutes later I searched out and spoke to an unpleasant manager (short, balding guy) who halfway listened without showing any concern or apologizing that both I and another lady had been waiting so long. He did go behind the pharmacy window and help some of the many waiting customers. One worker (I do not know her name because the employee who answered when I called later to ask for her name wouldnt tell me) was trying to do it all herself: help customers walking up to the counter, drive up customers, phone customers..... Making customers wait this long is completely unacceptable treatment, particularly obviously ill people who are spreading germs to others. Ive waited a long time for prescriptions in the past at this store but this time takes the prize. Hopefully upper management will take a look at this dispicable treatment of customers and make changes to assure that it doesnt continue in the future. Update: 3/28/17 Early this morning I called in a refill for one of the meds mentioned above. The recording said that it would be ready for pick-up at 10:45 am. When I arrived at 11:10 am it wasnt ready. No surprise. The wait wasnt as long today but clearly providing efficient service and honoring the time they say a prescription will be ready is not their thing. "Hurry up and wait" appears to be the Walgreens motto.
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Kate Brenner
The pharmacist here was so attentive and kind, and patient! Had a big screwup from an incompetent doctor and he was very helpful in sorting it out for me, and saved me a fair amount of money.
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Christian Steck
Very clean shop and we could find all the stuff we were looking for. Some rock button prices are only for Walgreens card members, which seems to be a general strategy of Walgreens.
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Cody Oelker
Its 24 hours during "tourist season" which is like January - March. They just stopped the Open 24-Hours thing last weekend. Other than that, what a beautiful store!
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Jordan Sebastiano
photo department is great!
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Jason Tournay
Not a 24 hour location!
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Brian Morris
Very helpful staff