Walgreens

Category:	Drug Store
Address:	1 Elm St, Windsor Locks, CT 06096, USA
Phone:	+1 860-292-1751
Site:	walgreens.com
Rating:	2.7
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 7

Reviews 8

Wayne Norman

the manager of the Windsor Locks CT Walgreens made a mistake on one of my prescriptions and not only refused to admit it but refused to do anything to resolve it. she entered the wrong date on an important much-needed prescription and refused to change it. the hospital and the insurer both had the same correct date but she refused to change it on her end saying it would be too much work for her. she told me I had taken more pills than my prescription allowed and that was why I ran out early which was a lie. she told me she didnt care what my insurer said. she told me I would have to pay out of pocket for an early refill and every subsequent one. the insurer agreed on the current refill if it was early but not on refills going forward. the manager didnt offer any workarounds, just told me she couldnt do anything about it. I learned later that there are workarounds and overrides that can be employed but she refused to do anything but blame me for the situation and imply I was a drug addict. I have advanced renal cell carcinoma and need this medication - an anti anxiety product - to help cope with the stress. the cancer has spread to my brain. I am going thru a difficult time and I received no empathy, support or assistance from this person. all she cared about was covering up for her own mistake. I realize mistakes happen; we all make them. but I would expect a professional to take responsibility or at least try to rectify the situation and offer a solution. not here. as a result I have put all my prescriptions on home delivery directly from my insurer. I suggest everyone either do the same if possible or switch pharmacies. I will never do business with Walgreens in Windsor Locks CT ever again and suggest all do the same. the manager is not someone to deal with for healthcare issues.

Brianna E

Ive shopped there a couple times and so far every experience was awful. Stopped there to buy food both times and the food was either 2-3 months expired and stale and the soda I bought was completely flat and also very expired. Cashiers always seem very grumpy or annoyed as well. Not a good experience at all especially when I usually love shopping at walgreens. Will be sticking with the enfield store from now on.

Marc LeDue

Too bad there is no way to give zero or negative stars. Enfield walgreens is way better. There is nothing to like about this pharmacy! Not only is their customer service bad...its nonexistent! Theyre down right rude!

Santina Waltower

After my car accident, I came here to fill my prescription and the pharmacist and staff gave me a hard time. Horrible customer service. If I could give them zero stars, I definitely would.

ucantmakethisup1

I use the pharmacy for my tri care scripts , they have always been helpful. I cant speak about the rest of the store.

Steve Powell

Great Pharmacy. Friendly and efficient staff. Very clean store. Easy access and ample parking. Many daily specials.

Thomas Bousquet

Pharmacy is excellent! Free prescription delivery too. Unheard of in this day and age.

David Miller

Go to CVS down the street if you want customer service at the pharmacy.