Safari Stans Pet Center

Category:	Pet Supply Store
Address:	142 Amity Rd, New Haven, CT 06515, USA
Phone:	+1 203-901-1003
Site:	safaristanspetcenter.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 13

Jerri Barnett

I finally decided I would write a review because I am still disappointed in this place. I bought my first puppy (8 weeks old) from here and at first I had great customer service. I was told my puppy who weighed at the time 1lb was eating 1/4 cup of dry food three times a day. The store only had her for a week. When I brought my puppy home she wasnt eating. I tried everything and thought it was just environmental change. I brought her back into safari stans due to my concern and even after calling several times. An employee named Sarah was extremely rude and obviously not aware of my frustration. The so called "puppy plan" that is included in the price of the puppy is a waste of money. I told Sarah my puppy is having difficulty eating the dry food that supposedly she was eating 3x a day. She pulled paper work out and said this is what is documented. She also said in a rude tone "well you signed the paperwork" and also mentioned that the orange vet (where you get a free first visit) that the vet was the one who developed the puppy plan. What a scam! A plan where you have to buy food and 2 supplements every 3 months!!! Anyway, Ive had my puppy for almost a month. When she left safari stans she had a runny nose (im sure that wasnt documented) A week later she was hacking and had a fever. She currently is getting over kennel cough. She was started on antibiotics and has never been more hungry/active now. I changed vets and was reassured there was no way a puppy her size was eating that much. I will never step foot into this store again. No support from this store and very unprofessional. Ive never wrote a review in my life but this was necessary. Im new to CT and will never buy anything from there again and I will be sure to tell all my friends, family, and my coworkers about this scam of a place.

Stefanie Crosswait

I purchased a mini goldendoodle from this store 3 weeks ago today, shes been sick since day one! Kennel cough, bronchitis/pneumonia as well as battling worms which have caused some awful digestive issues. We spent 3000.00 for her and a day and a half later 400.00 more at OUR own vet. I find this very disturbing seeing how these innocent little puppies are supposedly vet checked once a week, either theyre very dishonest or "their veterinarian is very incompetent.. if this were true why is our little girl so sick? I brought this to their attention, they only reimbursed me 263.00 of the 400.00 because I didnt use their required vet. Something in my gut told me not to and thank god I didnt! Please be aware of the health of your puppy from Safari Stans Id advise not to purchase any animal here but actually feel bad saying that because in reality youd be rescuing an innocent puppy from a filthy, disease ridden establishment.. and by the way just spent another 300.00 today at our vet to find shes anemic as well. These worms she was never treated for while at this hideous so called loving pet store have wreaked havoc on this poor baby!!

Jennifer Innaimo

This place should be shut down!! My sister bought a puppy here to the tune of 2700 dollars. The dog has had problems since day one. Kennel cough, pneumonia, anemia and diarrhea. She has called numerous times regarding the Puppies health and the excess amount of money she had to spend on numerous vet visits, X-rays and medications. We are hiring a lawyer and will be suing for the thousands of dollars she has spent on this poor dog that she was told was healthy!! They should be ashamed of themselves as well as the vet that is in cahoots with them that my sister refused to use thank god because the dog would probably be dead by now!! DO NOT BUY A PUPPY FROM THESE LOSERS!!

scott lavoie

This pet store was amazing. Full of very healthy, happy pets. Was a great experience. I bought the Blue Bar Ambilobe Panther Chameleon. Love him so much!!! He ate out of my hands an hour after I put him in his new home. You can tell he has been in good hands. His colors are already astounding, I cannot wait for him to get older. He loves his new home. Thank you guys for all the helpful advise. I highly recommend you for all pet needs. The puppies there were adorable, and had to drag my girlfriend away from them lol.

Manpreet Singh

I am writing a review to express my concerns towards this pet store. I bought my first puppy from here. Sarah was so disorganized and all over the place. I had concerns about my puppy after purchase and they act like they dont even care. How can you follow the stores "puppy plan" when the puppy is not even eating the food you were so called giving my puppy. This place is dishonest and probably should send all of there employees to a customer service class.

Ana Marie Webber

This place sold a sickly unvaccinated overpriced puppy to us. Staff overly friendly. We asked to place deposit upon the animal until seen by Orange Veterinary Hosp & immunizations provided. We got told we had to immunize puppy which we did only to be told this puppy is sick. A VP called us when we called and told them situation. We got told we would be reimbursed for immunizations. Hasnt happened. BEWARE of this store!!

Alli Brunner

The staff is so friendly and the puppies are adorable! They are from breeders but VERY ethically sourced. Theres a huge selection of other animals as well. The giant turtle is a favorite of mine. They have so many reptiles to look at! Even if you dont plan on getting a pet, Id still recommend coming in and taking a stroll through the store to check out all the cool animals.

Shane From School

This place allows you to take out their puppies and play with them! But if youre poor and arent looking to buy them at the moment.... You cant take one out, they claimed the puppies were "too tired and have been played with a lot today." But the next to people that come in after could play with them. Dont go to Safari Satans.

Mark Sharpay

The animals are cute and theres a great variety but the staff was absolutely awful! Im not sure what was going on but I think the manager/owner was talking to an employee (or maybe it was just two employees) and at one point they were swearing! In front if my children! I was upset and left quickly.

Tigi Thomas

Just paid a visit to this new pet store and was pleasantly surprised. It is extremely clean, very well staffed and the owner was very forthcoming in describing their process of visiting breeders and selecting puppies. Good selection of healthy pet food.

KERILO

I work as a therapeutic mentor for a private company with children as clients. This location has helped our company see breakthrough in clients. The staff are helpful and the puppies help bring out positive change in troubled kids.

king rey

Best pet store. Bought a king Charles cavalier here almost a year ago and he has been and is still very healthy and eats great. Staff very helpful in food suggestions. Great environment. They truly Treat all animals with care.

Sig ma

I came into Safari Stans and I found just what I needed! The employee that helped me was just wonderful. Also my daughter got to play with the adorable puppies that they had. Overall I prefer this over a Petsmart or a Petco