Kevin Jewelers

Category:	Jewelry Store
Address:	24201 Valencia Blvd #2202, Valencia, CA 91355, USA
Phone:	+1 661-260-1335
Site:	kevinjewelers.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM

Location

Photos 6

Reviews 9

David G

The only reason for a 2 star is for the help i received the day before. But today after a long day of work and an hour drive home I go to my local Kevin Jewlers to pick up my wifes ring, that I bought at a Kevin jewelers just a different location, after it was being resized. Well after being ignored by one employee the other older one half assed greated me. After I gave her the slip or receipt of the day before they both hovered by the computer and tried to find me in the system and asked with attidude what my address was. Once I gave it to them they turned back again and did speak to me for a few mins. One puts the bag with my wifes rings on the counter doesnt even show it to me or even says anything about it just asks for payment. Still not much conversation out of them. After paying and signing I ask a simple question a get a real smart ass answer. I work in customer service and customer/clients are suppose to be treated better than this. After spending my money on my wifes ring and even paying for resizing it kind of makes me think that I bought the ring at the wrong jeweler. Customer service is key to a business on where you deal with the public on the daily. Now when even I do have to go back Ill either avoid this horrible customer service representative or drive to a farther one out of city.

M. Shaw

Today, I spoke to Jessica at Kevin Jewelers re my three necklaces that were a mangled, tangled, knotted mess. It was the worst they had ever seen! And in a few hours of their time, my necklaces were untangled and returned to me in perfect condition. Thank you for your professionalism, hospitality for unraveling the biggest challenge ever!

Joella "Gina" Salas

Thank you Gina! at Valencia Town Center Mall. Im in LOVE with My Wedding Ring and of course My Amazing Fiancé!! Thanks for putting with us lol I hope you it was as memorable for you as much as it was for us. Its exactly what I wanted... One happy Bride to be... #KevinJewelers

marco vega

Horrible experience rude lady i will keep my business in Ventura and thousands. 2 year customer and account holder. Disappointed

Lauren Borits

They had exactly what I was looking for in my size! Great customer service and great family friendly feel :)

Brenda Peluso

The manager Kim is amazing wonderful for ur company truly came thru

John Yniguez

Got my Engagement and Wedding Rings here. Reggie is the best!

deanna kraus

There tv add says everyone is approved thats a lie

martin meza

Very helpful