Verizon

Category:	Cell Phone Store
Address:	1214 Airport Park Blvd a, Ukiah, CA 95482, USA
Phone:	+1 707-472-0923
Site:	verizonwireless.com
Rating:	4.2
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 16

Reviews 16

Malcolm Meetze

**STAY AWAY FROM VERIZON** My LG G4 mysteriously died a few months ago, not my fault, but an actual problem with the phone itself. They cant do anything for me because I dont have insurance (30 years old never broke a phone) even though its not my fault. So im stuck paying for a broken phone and service I cant use. Finally I have the money to pay off the bill and the phone and be done with these guys... Nope apparently they DIDNT understand I wanted to pay off my phone bill and the phone, so this month I get ANOTHER charge. When I go in "there must have been some miscommunication..." yeah you guys just dont listen, i have a broken phone, no service i can use, so why would you lie to me about my balance? Buy a phone off the internet, and get straight talk, youll save yourself a lot of head ache and "miscommunication" .

Paula Treu

Never ever spending another dime in this place. Kings of the upsale be ready to be taken advantage of and lied to. I live over an hour away. Ive gone back to the store 3 times to resolve issues and after 2 months of finding out afterwards about $200 in hidden fees Im now going to have to shell out Another $175 to cancel. On top of the over $100 in gas Im out way Way more money then I can afford. I will NEVER Ever use a store again. Train your people better!!! Shop online and save the headache everything is in black n white Before you sign your life away to these bloodsuckers.

kraz88

Visited this store to upgrade my phone and I had a fantastic experience. The salesperson, Justin, was extremely helpful and knowledgeable and he was a huge help in selecting my new phone. I got set up with a great case and a top of the line screen protector. Also got all of my contacts, pics, and apps transferred over to the new phone seamlessly. I walked out of the store with my phone ready to go! Just overall a great experience.

Russ Green

I was with Verizon for YEARS. Their coverage locally is impeccable, almost millitary. Their locking of phones irritated me severely and their billing is/was "nickel and dime". The local customer service seems predatory like a car sales man but the last time I was there a girl expertly dealt with my concerns so I digress. I am VZ for life but they need a little attitude adjustment, starting with them caring about my data privacy.

Jammie King

Really helpful counter staff walked me through a difficult billing situation. Taking the time to not only fix my issues; he saved me money on my bill!

Melanie Rodgers

Customer service was horrible.... Once youre a customer with them, it seems their efforts discontinue....

justin bailey

Im not a Verizon customer, but I go here for accessories, they have a great team that knows their stuff.

israel juarez

Outstanding costumer service. They helped me despite an error on my social security number.

Pam Simondi

Employees are very knowledgeable, they always offer put on my screen protectors.

Nicholas Barron

The wait times are getting better but a normal visit here will take a long time.

Stefanie Ford

Such helpful people! Thank you Sam and Deya! You made my day better!