Category: | Shoe Store |
Address: | 1468 E Los Angeles Ave, Simi Valley, CA 93065, USA |
Phone: | +1 805-526-6072 |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–1PM |
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D WC
have shopped here for years. Always had good service from young guys in the back. Today went in to buy a pair of boots and old guy with baseball cap and glasses, Joe Erwin, (manager!) was incredibly abusive verbally and insulted me in front of other clients and my son because I said I was checking prices elsewhere also. Was incredibly abusive and will never shop here again. Also asking too many personal questions. The guy is a totally creepy. Beware about going into the store. I would not deal with anyone except the younger guys in the back if you have to shop there. They are not members of the chamber of commerce, but I did file a complaint against them with the Better Business Bureau and city of Simi Valley licensing office, consumer affairs. Went to BOOT BARN on Topanga INSTEAD EXECELENT SELECTION, PRICE and SERVICE.
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Mike Archer
I will never shop here again. I was in the store when the manager Joe was rude and completely out of control when a young woman mentioned she was going to check "one other place". He loudly insulted her in front of her son and other customers as well. His behavior was shocking, rude and inappropriate. As I said - will not shop here again. Ive witnessed his bad behavior before when a client wasnt buying quick enough and I am shocked that a manager would behave this way.
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Tommy Baldwin
The service is top notch. I will not buy my work boots anywhere else. I think in todays world of buying online and with the giant chain stores it has to be more then difficult to complete for the average person $. This man does so with his old school service. Stores like this are a thing of the past yet this one survives.
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Bob Craig
I have shopped here many times and have always has good customer service from Joe. I have gone elsewhere to check competitors and always end up back here. I rather give my business to a family owned store then a big box store. Theres a reason Joe has been in business so long in Simi Valley...friendly customer service....
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Branson Brown
These people are crazy! Crazy good with boots that is! I took in my pair of Bates lights, more like Bates tights, and they stretched them perfectly. Before Outback footwear I had ten angry piggies living in a very small home. Now I have ten happy piggies living peacefully together. THANKS OUTBACK FOOTWEAR!!!
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Erik Youngren
Staff is knowledgeable and attentive. Offered the best shoe for my needs first, despite it being the lowest cost option. The in-house shoe repair will repair clothing as well. The cashier overheard me talking about a failed seam in my cheap, year old jacket and offered to fix it.
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Vincent Cassella
Joe has always taken the best care of me and my family. From buying boots to buying Carhartt jackets and flannels he always has something for us. Its always a great experience shopping in this store and I will continue to do so year after year.
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Daniel DeVries
Been going to Outback Footwear for years, have bought a hand full of boots and clothes here and couldnt be more Happy! Friendly and helpful staff, the owner is a 1 of a kind, highly recommended! I wont go any where else!
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John Lorenzo
Joe and his wife are the best. Seems like every local contractor that I talk to knows Joe and get their boots, jackets, etc. from him. Been going here for years and will not go anywhere else.
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Daniel Paz
Great service, Joe is an awesome guy that really cares that you leave happy with what you purchase. I definitely recommend that you go check it out if your looking for variety and quality boots.
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tyler norman
Always friendly, knowledgeable, and goes above and beyond. Got my shoes repaired here they cleaned them up really nice too without me asking and didnt charge me extra.
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Garage Door Guys
We buy all of our boots and most of our pants and outerwear form Outback. The customer service is 2nd to none. Always very helpful and they have incredible knowledge.
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DogisRain Co.
Love this store! The owner is knowledgeable and bends over backwards to make you happy. I buy all my Carhartt stuff here. I highly recommend this store.
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Joseph lucas
very poor service and the shoe repair guy is a real jerk. I will take my business elsewhere
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Kirk Brennan
Always friendly, knowledgeable
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David Weil
Great knowledge and service
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Jason Presley
Great quality service.
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ryan robison
LOVE THESE GUYS