Monsters of Rock 2 Smoke Shop & Vape

Category:	Tobacco Shop
Address:	1189 S De Anza Blvd, San Jose, CA 95129, USA
Phone:	+1 408-366-0199
Rating:	3.8
Working:	9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–10PM 10AM–10PM

Location

Photos 100

Reviews 21

Clifford Nichols

FRAUD ALERT!!! These scumbags will sell used and broken products as new and do nothing to remedy the situation once called out on it. ANYWHERE BUT HERE WILL BE A BETTER CHOICE! Ive come here many times over the past 10 years. Up until recently I would have recommended them to everyone. Now I will do my best to make sure everyone stays away! I purchased a Volcano Classic from them on July 4th. Upon opening the box at home I noticed the seal was broken. I kept opening the box and turned the unit on to find it never got up to temperature. I brought the unit back to the store on 7/8 and informed them the unit didnt work properly. They told me I should go through Storz and Bickel and take advantage of the 3 year warranty. So I took it to Storz and Bickel in Oakland for repair. After the repair tech opened the unit he discovered that the unit was used and had been dropped, breaking the thermostat. They returned the unit to me with proof that it was used. I took the unit back to the store again on Saturday and the owner/manager had the audacity to call me a liar. He then tried to tell me that the broken, used unit wasnt the one he sold me. That I switched it out with another unit. He said to come back today and he would see what he could do. So I did. He didnt even have the balls to tell me to my face that he was going to continue ripping me off, instead he had some employee do it for him. AVOID AT ALL COSTS!

May Mayberry

Ive been to Monsters of Rock 2 twice; once to buy jewelry, and once for a piercing. My initial visit was a success. I was promptly greeted, and given exactly what I need for a fair price in less than 5 minutes. I then returned about a week later for a piercing on a Sunday, which is when I ran into problems. The only staff member available was the piercer, who was with a client when I arrived. I had to wait roughly 5 minutes to be greeted. I was then informed that they dont do dermals, and they stray away from many other more common piercings as well. On top of that, they charge the same amount for a nipple piercing as they do a nostril piercing ( $45.99). I found that price to be outrageous for a simple nostril piercing. Further disappointment came when I learned that they do not order custom jewelry. I will not be returning to this establishment for piercings, but for basic jewelry selection, theyre great, provided you know what you want.

Michael Lewis

I purchased a Smok TFV-12 and a Snowwolf 218 from Monsters of Rock on 5/9/2017 along with two Smok filters. When I arrived at my house I received a defective Snowwolf 218 and now my Smok TFV-12 is broken. Monsters of Rock refuses to exchange or refund the money I spent. I had to go to Monsters of Rock twice on 5/10/2017, the first time around 1:15 PM I was told by a young lady that because this is "a smoke shop and not Target" I would have to wait for the person who sold me the item to be scheduled to work or wait for another co worker who was scheduled to work that day at 2:30 PM to take a look at my clearly broken vape mod and tank because she was not experienced enough to make a decision on what was broken. After I went the second time that day I was told that they still couldnt exchange or refund me, although the man there at the time did confirm it was a manufacturer defect and I had a receipt from my purchase the day before.

Dan F

super bowl day 2014 11:05 in the afternoon I walk up there is a yellow post it note saying "be right back in 15 minutes" I wait a solid 20 minutes with this dude who was there before me chain smoking. So I sat in my car to avoid the 2nd hand. Lady pulls up in a silver utility vehicle with a bag of food, I mean come on get it together and do your self a solid and eat before you clock in, and be somebody. If that wasnt enough after my purchase the lady is speed walking two feet behind slams the entrance door shut as it was propped open when she tore it open in her Hangry fit of Rage.., as I go to slid in my whip this lady yanks a toddler out of the car and brings him into a drug contraband work environment. I am not one to judge but this experience has red flag all over it. Last time I go to that dive, and poor kid Im cutting this review short so I can call child protective services snap.

Jaime mendez

I went to this place to check it out.I was amaze by the price for glass p. Compare to most smoke shops in bayarea you can find a nice glass p for a reasonable price not no 10000 of dollars just cuz the glass was forme into some type of art.I my self was a graffity artis for years and i know art when i see it and its redicules how expensive some of the bayarea smoke shops sale there glass for.I practicality been to every smoke shop from hollister CA to sf. And this smoke shop was the only one with a fair price thank you monster rock.

Diana Johnson

Went here to see if they had earrings that were better for super sensitive ears than the ones at Claires or Kohls. I figured theyd know about that since they are a piercing store. The girl there didnt know anything beyond pointing me in the direction of the display cases, which only had surgical steel, cubic zirconium studs - not much of a selection.

Brandon B

Great selection of "stuff" you will ever need. Body Art, T-Shirts, Tobacco from all over the world for your Hooka. Lighters, Papers, Incense and totally cool people behind the counter! Check em out De Anza Blvd one half block north of CA hwy 85 San Hoe Peace

Liandre Kelley

Typically good smoke shop, it has what you need unless you are looking for heady glass quality and it is usually playing metal and the only guy who I have ever seen in there is insanely chill. So... 5 stars as smoke shop go.

Lance Williams

Cool merch- Bad customer service. Devon, the kid watching the counter was uninformative and acted burdened when asked questions. I planned on buying a new piece of glsss but reconsidered after Devons demeanor.

Lisa Ezra

They have so much selection here for piercings even though its supposed to be more of a smoke shop. I wish I knew about this place before I had my ears done somewhere else.

guillermo reyes

The person that was in charge of the vape section had no knowledge of any of the product and was disrespectful enough to call me a child. Pure unproffesional.

A Private User

I love this shop. Great customer service. Great prices equal I ll be back. Kail. San jose

Inez Rozen

they dont do dermals & had the nerve to refer me to go to pierced out wtf~

Jie Lee

Super knowledgeable and very friendly. Great selection and awesome staff!

E Won

super friendly and have the vape supplies I need, minus some flavors.

Zydrunas Salcius

Very helpful staff. Thanks for free o-rings that saved my e-cig!

Derek Parks

staff I great. great selection. only place I go!