Loop Convenience Store

Reviews 10

SA

Samantha Rosenberg

PLEASE READ THIS REVIEW IN ITS ENTIRETY SO THIS DOESNT HAPPEN TO YOU! another traumatizing experience at this APPALLING gas station/car wash. per the owners recent email i decided to try this car wash again. the first issue was that the receipt didnt print when i paid for it after i got gas....not a big deal. i went to the cashier and he printed it out for me. then the ordeal began......another terrorizing experience in the car wash. i entered the code and drove in. the lights were green and i moved up until i thought i needed to stop. the car wash began but then stopped abruptly. i waited about 10 minutes for it to start again....nothing. i then called the cashier from my cell phone to inform him that the car wash had stopped, i was unable to drive out (forward) or backwards as there was a huge line of cars behind me. he then told me to get out of the car and come into the store and he would print me a new receipt with a new code. i explained to him that i had a baby in the car and didnt feel comfortable leaving him in the car and that i could NOT GET THE BABY OUT OF THE CAR BECAUSE THE CAR WASH MECHANISM WAS AGAINST HIS DOOR. He didnt care and told me the only thing he could do was if i came inside hed print me a new receipt with a new code. because my car was STUCK and i could NOT GET MY BABY OUT OF THE CAR, i was FORCED to go inside, leave MY BABY IN THE CAR, WHICH I LOCKED, and went to him and asked him for the receipt. the cashier, whose name is RAFAEL, told me i had to get in line. there was a line of at least 8 men. i explained to him i am DESPERATE AS MY BABY IS IN THE CAR AND IF HE COULD PLEASE JUST PRINT IT OUT SO I COULD GET MY CAR OUT I WOULD APPRECIATE IT. he told me again that i had to get in line or ask all the men in line if i could go in front of them. at that point, humiliated, traumatized and completely desperate to get my stuck car out and to my child i asked all the men if i could please go ahead. every single one of the men said i could go in front, save for ONE LOSER MAN, who said too bad. RAFAEL, THEN TOOK RUNG HIM UP BEFORE ME, KNOWING MY BABY WAS CRYING AND SCARED IN THE CAR WASH AND I WAS UNABLE TO GET HIM OUT BECAUSE THE CAR WASH MECHANISM WAS AGAINST THE DOOR AND MY CAR WAS STUCK. after 40 minutes i was able to get the code, and drive thru the car wash NOT EVEN HAVING MY CAR FULLY CLEANED OR DRIED. first of all, my BABY WAS TRAUMATIZED. he cried for hours and is scared to ever go to another car wash again. SECOND OF ALL, RAFAEL IS A LIABILITY. how could someone have an employee that completely IGNORES THE FACT I HAVE A BABY STUCK IN MY CAR & HUMILIATED ME BY MAKING ME ASK MEN TO LET ME GO AHEAD. lastly, this is my second experience here that has literally caused me anguish, trauma and complete anxiety. ironically i come to this gas station ONCE A WEEK TO GET GAS. moving forward i intend to report them & file a formal complaint to the better business bureau, will make sure that i tell everyone in know in SF NOT to patronize this place, and i WILL NEVER GO THERE AGAIN, EVER.

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amber clark

I dont know if its because they are staffed with a bunch of teenagers who hate their jobs or because its managed by someone who probably shouldnt be managing the store. They might as well not even bother selling coffee. I went to purchase a refill for my 16 ounce thermos and filled it cold coffee. I I pointed to the selection I had Chosen and said this one is cold which one is fresh? The worker said none of them are fresh not since 12 oclock it was approximately 4:30 when I was in the store. Not to mention the state the bathrooms are always in

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OR

Orla Roche

Very annoying getting up to end of car wash line only to discover you have to go inside & pay. This pay machine has been broken a long time!! Hello!! Suggested to employee that sings letting people using car wash would appreciate knowing so they wont get surprised too late. Her response was there are signs but when I checked not one sign was up. They really dont care & were not in the least bit nice or even came out check. I went around & told people they have to pay inside. Last time Ill come here.

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Jamie P

The employees here really dont care about their jobs and shouldnt be working with human beings. No surprise they are now automating lower level positions. Its because of workers like they have here. Level of customer service here is what I would expect in Juarez Mexico. Not the most expensive city in the United States. Dont like tourists or humans? Work as a garbage man.

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DA

David Young

Nobody at this place answers the phone! Their car wash was down for days. I tried calling to see if the car wash was back in service, nobody answers the phone. Have to drive all the way over there to see for my self. Very poor customer service and the people working there have no clue what they are doing.

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Michael Promes

Horrible service, no way to care for customer during 20 minutes shift changes at rush hour. Never again.

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dane bloom

Contrary to what I thought going in, they did not have any loops with which I could hang myself.

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AN

Andrew Aroutynov

not enough gas to fulfill my liking

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Thomas Valenzuela

Staff need to be trained.

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CR

Crossfade Radio

Needs a bathroom

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