CosmoProf

Category:	Beauty Supply Store
Address:	22741 Lambert St, Lake Forest, CA 92630, USA
Phone:	+1 949-770-1903
Site:	stores.cosmoprofbeauty.com
Rating:	2.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM 12–4PM

Location

Photos 2

Reviews 7

Michele Knight

I have been going to Cosmo prof for over 25 yrs, and for the most part the staff there is very friendly and help out as much as they can with questions about the products. I have been going to the Lake Forest location for about 7 yrs., and they have been friendly most days, BUT today....oh my gosh, the 2 girls working there, though very chatty with each other, but when I asked one of them a question about a sale they had posted, looked very annoyed that I asked her for help, and was very short with me, and then didnt even understand the sale for that product, but just guessed at what the coupon meant. Then the one at the front desk when I was cashing out had a miserable look on her face like she hated life, and especially hated that she had to check me out. When i asked about the coupon for the sale she just checked her little book, and kept punching things in.....I had to ask what the specifics were for the sale, and she gave me as minimal of an answer as she could. No good bye, have a nice day, or even thank you. I must say, these two girls were the most miserable sales clerks, and rude with no ability to give good customer service, that I have EVER experienced in CosmoProf!! I really hope they are not working there when I return....

cara fraser

I stopped going to this store because of these two girls they had hired were the worst. They had to work a holiday weekend and were telling customers on the phonethat they were closing earlier than the limited hours they were open that one day. Not very helpful at all times any of the customers asking specifics about hair colors ( another customer stepped in to help because they refused to try and understand), talked crap about customers when they were leaving, in front of the ones still in line. However, recently I had to bite the bullet and go there and the manager was extremely helpful and happy. Saying hi to everyone. What a Turn around. The store even looks better stocked and the Displays are nice. This is my local store again

Ali Tehrani

All the staffs are great and helpful most of all the manager of this place is amazing woman! !!

Denise Hernandez

Lovev this place very friendly and they have everything

Hana Ghaderpour

Very unfriendly! Not willing to help at all!

Martha Garcia

Cosmoprof at Lake Forest are very unfriendly

Amy Gresham

Wholesale to licensed professionals