Ulta Beauty

Category:	Hair Salon
Address:	9141 W Stockton Blvd, Elk Grove, CA 95758, USA
Phone:	+1 916-478-2610
Site:	ulta.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 64

Reviews 7

Aly V

I like the store itself just fine and have been shopping there for years. But my salon experience ended up being horrible. I asked for a pale yellow platinum color for my hair (over my natural light color and already bleached spots, so it should have been simple to get). I left with white roots (before hand I had made it very clear I did not want white hair) and the rest a very ugly and too dark yellow. Now Ill have to pay someone else, again, to fix their mess... Not only do I have hair that is both darker and lighter than I asked for, but now Ill have to damage my hair more to fix a problem that shouldnt have happened in the first place. Along with that, she created another problem where my roots are lighter than I want and I dont know how Ill even continue this hair in the proper shade. They did a decent job on the person I went with at least. Unfortunately they made a mess of my hair and put me in a not so good position. I would advise not to go to their salon, especially if you want platinum blonde done even half decent. The stylist I had didnt even put the bleach on my hair in the proper order and should have known better. Im very disappointed and feel like she ruined what was nice hair and messed up on a simple request. On top of that, she didnt even acknowledge the mess she made of my hair. $130 something for someone to basically ruin my hair and leave me unsure of how to fix it. I will never use their salon again.

Angelina Sequeira

Came in on 2/19 because Tarte was having a promotion for a purchase of $35 and up to get a free water bottle. I originally came in on the 17th to get a Tarte foundation, but ended up waiting till the 19 to get it since it came with something cute that day might as well get something free since the foundation is expensive. Came in got the foundation asked if it came with the water bottle, not sure if it was the manager on duty but was told no the promotion was over and it was for the previous day. Explained that the Ulta book said it started the 19th she was very rude and said no I missed it and all extra water bottles would be sent back to the warehouse. I recently went back this week and saw the promotion at the Tarte isle, showing the free gift and starting "2/19" , I wish I wouldve gotten the employees name she was very rude. When I came in recently I told the cashier what had happened the week prior and she apologized and said I shouldve gotten the free gift and gave me one and verified the purchase I previously made. Long story short some employees are very rude here and will not check a simple paper to make sure what the promotions are and when they start and end. I do appreciate the other employee (Juliette) who helped me shes one of the nicer people at this Ulta.

Serena Blithe

First off let me say I love Ulta as cooperation, but the Elk Grove store is where I had one of THE WORST experiences in my opinion. I was with one of my friends and we were looking at the nyx matte lipstick section, and if your anything like me choosing the perfect color takes times. My friend and I had been there about 25-30 min occasionally we would to another section of the store then come back the nyx section, and in that time frame there was a gentle men following us, thinking it was a girls husband or boy friend we thought nothing of it. Until a lady mentions to us he had been following us around the whole store. He thought we were shop lifting. First time in my life I have EVER experienced that! I immediately felt like we were targeted because the way we looked. We werent dressed to impress anybody but I never thought in a million years I would have undercover security following me around. I understand thats his job to find people who are shop lifting, but being bi racial and my friend being Latin I seriously felt targeted and out of place. I dont need to shop lift a 5.99 dollar lipstick.

Katherine Ledesma

Ulta pretty much has market dominance in Elk Grove apart from a few Sallys Beauty Supply stores and grocery and drug stores. Their biggest competitor, Sephora, is 16 miles away. Because of this lack of competition, I feel like the store and its employees have become complacent and therefore negligent. Not all employees of course, I have seen a couple who stand out as being bright, attentive and customer service oriented. What really causes me to give them only 3 stars is the lack of care when it comes to the store and its products. As a customer, when I see makeup products disheveled and on the floor of the aisles I am disinclined to purchase anything. When I see dust or broken seals on hair care products I question the integrity of the what I wish to purchase. I will be happy to update my review when I see the quality the store once had.

charlene lathan-moran

I shop here every week! I love makeup period ! But some of the staff including the manager is an ass hole! Now my husband is normally with me when I stop by and he always goes behind me a buy me a few things but this time I picked up a lipstick that didnt have a display (normally its empty) anyway I went to old navy he doubled back an got two items I cant wear They dont match my skin. Now 3 other ppl told me oh it wont be a problem to to get another color! The line always super long so the sales rep suggested I come in the late evening. Finally I caught them kinda empty last night just for the manager to say she can so anything keep in mind my husband spent over a hundred dollars but never keeps up with receipts. She was very very rude I already knew she was racist from my previous visitS

Vanessa Aguilar

I was looking at the lip colors in the NYX section of this store today around 7pm, and this blond girl who worked there was helping this woman and her daughter and I got pushed away from the lip colors further into the isle, without an "excuse me" or an apology. And it was really rude, I wasnt done looking and I would have moved if I had even been acknowledged. Im really disappointed because this is the closest ulta to me, but Id much rather go to the Arden one if it means theyll be nicer to me. I dont think it was intentional but an apology would have helped and I also dont think all the workers here are rude but Ive had more bad than good experiences. So Ill be driving out to the Arden ulta where Ill at least be greeted and acknowledged as a costumer.

Bao Vang

Worst interview experience Ive ever had. I got a call for interview for seasonal, went in for the interview, told me if I was hired on the spot will I be able to work the next day, I said "yes" again I signed the paper and everything. manager told me to come in for a orientation the next day so I did. Couple minutes had passed, the manager couldnt login my name and access to my files. She told me she will have to message to HR to see whats the issue. Later, an hour or 2 had passed she called back saying it was because my test scores was bad and didnt meet their requirements so she cant moved on with my application. But why call me in the first place for an interview and got my hopes high? I wouldnt recommend.