Category: | Jeweler |
Address: | 3333 Bristol St, Costa Mesa, CA 92626, USA |
Phone: | +1 714-545-8337 |
Site: | nathanalanjewelers.com |
Rating: | 4.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM |
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Amir Khoshnevis
AMAZING SERVICE! BEYOND BEAUTIFUL RING! AFFORDABLE! About 18 months ago I happened to walk by this place and hadnt even met my fiancé yet, but for some unknown reason decided to stop by and see what this place was all about. Mr. Alan, the owner, happened to greet me and was so kind, and welcoming that it left a lasting impression. He had 1,001 reasons to not spend more than 5 mins with me, I was not in the market for anything, but he didnt care and spent about 20 mins educating me on rings. Fast forward 18 months and that positive impression was in the back of my mind. Even though I felt that he would be expensive and due to his nice big location in South Coast, I decided to stop by. It was the best decision I ever made. At the time, I was in quite a time crunch - I needed a completed ring in less than two months and after searching all of southern California I had my eyes on the almost perfect stone. I met with Mr. Alan for the sake of not leaving a any stones unturned (no pun intended!) and I went in convinced that Mr. Alan wouldnt find me anything as nice and if he would it would cost much higher. Boy was I wrong! The type of stone I was looking for was not a common color, so Mr. Alan took down all my info and told me to give him a few days. I was hesitant with time working against me. Then Mr. Alan went to work, he took down my cell phone number and I felt as if I had hired an agent! He was constantly updating me on a daily basis via phone calls and text, and even on the weekends! It did not matter that he had to go out of town that weekend, he still would work and call me with updates, it was amazing! After several days he called me said "I found the perfect stone for you, but I need your commitment before I bring it" I found this unusual and to be honest felt like it was a sales tactic, and I told him absolutely not. He said "Amir, trust me, you will love it and I will make it happen for you" I hesitantly told him fine and gave him a half hearted commitment. I met him in the store 2 days later and wow...he was not joking. I dont know how he did, but he had managed to find THE PERFECT stone for me. Not only the perfect stone, but he worked with me on the price that made it impossible for anyone to compete! He literally stole my business with his hard work, dedication, service, product, and price! At this point Im 1 month away from proposing and we are putting together the design for the ring, I cannot explain in words how perfect Mr. Alans and his staff are at designing and bringing to life the most perfect ring that you couldnt even imagine. He met my unrealistic deadline and did with a smile and without sacrificing any part of the product. I have had the best experience here, to this day Mr. Alan and his staff always offer their best service, we stop by every time for a quick cleaning and as always greet us with a smile, go above and beyond any needs, and have us leaving there with a warm positive feeling. It may sound cheesy, but its the truth. I will HIGHLY recommend any person I run into to come to Nathan Alan, its the best decision I ever made!
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Amanda Vo
I bought my engagement ring and wedding band at Nathan Alan 5 years ago. I love their attention to detail, up to date styles and customer service. When I started looking for my engagement ring, it was rare to find a jeweler that stood behind their micropave designs and guaranteed their work. Nathan Alan custom made my ring and guaranteed that the diamonds would stay and they have for five years. They were one of the few jewelers that had high quality halo settings. My engagement ring turned out gorgeous and I can barely go a few days without someone complimenting it. I dont wear jewelry often but if I did, Id buy everything here. Their work is impeccable and you cant walk past their displays without stopping to take a peek!
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Jenna Marshall
If you are looking for excellent customer service topped off with only the BEST diamonds that are available, then you need to head to Nathan Alan Jewelers in South Coast Plaza. No matter what budget you have to spend they will work with you and help you design the ring of your dreams. My fiancé and I stopped in one day and Alan helped us out along with Gia. Both of them listened to what we wanted and executed it perfectly. I will notice my ring reflecting off basically anything when we are out and about and I have to say it is because of the brilliant cut diamond that they helped pick out for me. You will not be disappointed!
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ameea78
Absolute first rate quality and service. All of the staff we worked with was so helpful to my husband and I, especially Michael. Because of their expertise I even let them design my weddding band to go along my engagement ring my hubby bought me there. The hand engraving is hard to find that well done, it came out better than expected. They always take care of me and any needs I have had on the upkeep of my pieces. When shopping here you can have piece of mind in the quality of product that you are getting and value versus other jewelry brands.
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Michelle Tu
Alan and Michael are amazing. They help us design my engagement ring after just a few pictures and ideas we had. They added design aspects I didnt even think of that just made my ring so unique and beautiful, I couldnt have been happier. We were so grateful too that they were able to help us with our budget too. You get what you paid for an more. They dont have a gigantic selection like other jewelry stores because they are just that good at customizing your dream come true ring!
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Lourdes Leis
I love the personal commitment you get when walking into Nathan Alan Jewelers. They always work with you to make sure you are completely happy with your purchase. I bought a ring a few years ago that I absolutely love and cherish!! This year we added our own personal design with their help. I could not be happier!! We also purchased my husbands wedding ring....it is unique and beautiful! I highly recommend Nathan Alan for all your jewelry desires!!
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james jackson
My experience was excellent! I cant remember a time or place, where I was given such personal, undivided attention to every Need and concern that I had. My purchase was of the utmost quality, at a price that couldnt be beat. Even if my purchase would have cost more, than other Jewelers, (which it did not), I still would have stuck with Nathan Alan Jewelers, for the simple fact that they are genuine to the core! Thank you so much.
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Veronica Thompson
My husband and I have been purchasing our jewelry here for the past 25 years. We have ALWAYS been impressed with their customer service and quality of workmanship. They continue to exceed our expectations. I consistently get compliments on my jewelry. We wouldnt go anywhere else! The owners and counter personnel are amazing as well. They make sure we are happy everytime we leave.
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Tyler Michaelis
Exceptional Service and jewelry! I originally came to Nathan Allen Jewelers with engagement ring prices from a whole sale market that I thought couldnt be beat. I thought wrong. Store owner Allen went above and beyond working with my budget. He custom made an engagement ring that has left my fiancé speechless. We love it and cannot thank Nathan Alan Jewelers enough.