Category: | Pet Supply Store |
Address: | 1150 Concord Ave #160, Concord, CA 94520, USA |
Phone: | +1 925-356-0217 |
Site: | stores.petco.com |
Rating: | 3.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Lisa Valenti-Jordan
Called a week ahead to schedule an appointment for grooming, they opened the previous weeks schedule and put me in for the thursday *before* I made the call, then marked the appointment as missed. Couldnt find who I was when I called to confirm the appointment on the thursday *after* I called and then put me on hold for over 8 minutes while they tried to figure it out. No apology, just asked if I wanted to reschedule. Dont bother.
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Saul Mejia
Calling to make an appointment for dog grooming, had me on hold for 6 minutes and they disconnected my call, I tried this 3 times and the same thing happened over and over. 4th time I called they told me the grooming service is closed and to call back the next day. They had 18 minutes to set up an appointment when the grooming station was open and I was not helped at all. Terrible service.
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Dan Rutherford
Service is hit or miss. Fish & aquarium section seems very poorly managed; a lot of dead fish left in tanks. Not a good way to inspire confidence in their products or quality. Come on, guys - do you even give a care?
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Craig Morrison
Have only been once, but the store is clean and organized and the staff is super friendly. Im loyal to petco for grooming needs, and this one does not disappoint.
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Drew Sanchez
Come here mostly for new toys for my dog. They have a good selection but not very many knowledgeable staff members in each area.
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Jay Masunaga
Staff is just okay. They do have good parking so its easy to run in and grab something that you need for your pet.
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Wanli Ma
Staff is not knowledgeable and provides extremely poor service. The whole store smells like a dirty cat litter box.
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Arthur Ish
Easily I got everything I needed at a decent price so my new companion, Rusty, can feel right at home!
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Darrin Atkins
Fun store with about everything you would need for pets. We liked seeing the turtles and birds.
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Winter Wolf
Pretty good selection of products. The staff were also very nice.
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Keith Shamma
Friendly staff, carries all the items I need to care for my dogs.
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Trog D.
Helpful staff and kids love to check out all the animals.
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Jim Giusti
Not bad. Hard to find help, though. Lines move slow.
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Mili Colmenares
As always, good store