Category: | Auto Parts Store |
Address: | 2355 Badger Dr, Hudson, WI 54016, USA |
Phone: | +1 715-245-4070 |
Site: | autozone.com |
Rating: | 4.4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
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Melissa Castillo
Absolutely horrible service!!!! My husband had spoken with one employee who was extremely helpful. He had purchased some spark plugs for his car that were not working. He asked if he could return them and get different ones. This gentleman said of course and that he would give me a discount on the new ones since the first ones didnt work. I ordered the new ones. When I went back the next day to return the bad ones and pick up the new ones, the gentleman I had been working with was off. The guy that helped me was extremely rude and didnt want to help me. He told me he couldnt find my order if I didnt have the receipt, even though I had the card that I used to pay as well as the loyalty card. I stood there and waited and miraculously, since I didnt walk away, he was able to find it! The manager claimed she had no idea who I was, but then proceeded to tell this guy which register I always pay at!!!! He refunded me the money and sold me the new ones for twice the price I was quoted. I explained that the gentleman that I had been working with told me that they would be about $20 but then was charged $40 and told that was the price if I wanted them. I will NEVER shop here again!!!!
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Kyle Korn
Great place for parts at great prices. People are pretty chill and always willing to help. As a former employee of the company I know how their return system works. If you lose the receipt you just have to wait for them to look it up, this can be time consuming since they have to look at individual registers and days to find it. Always be prepared.
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Brendan
My new favorite parts store. If no other parts store has it, this place does. Travis is especially helpful and has put in the extra effort several times to make sure customers get what they need. Great store and great staff!
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Mark Mailly
Great Customer Service along with knowledgeable Auto Parts Representatives. Great Experience and very friendly. Went above and beyond which will keep me and other customers coming back. Keep up the good work!
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John Steenis
This Autozone location really helped me after my car battery died and I couldnt drive to the store to buy a replacement. I really appreciated their help getting back on the road. Thank you!
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Bonez Wickid
I really enjoy coming to this store, they are very helpful. The store is clean and they have a very large selection compared to other part stores in Hudson. I do all my shopping here.
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Michael St Sauver
The manager Amanda and her staff have ALWAYS gone above and beyond what you would expect and a whole lot more every single time Ive had to get wiper fluid to car parts!
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Wesley Butler
The customer service can be hit-or-miss, but their selection is great; you will be hard-pressed to find an auto maintenance item that they dont have.
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Matt Butler
The service is sometimes less than stellar, but the employee knowledge and help is fantastic.
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Shane Piringer
The staff is generally pretty helpful. They always seem to have what I need when I need it.
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Sheila Keilen
The staff was amazing! So helpful. I have never had a better experience. Highly recommended
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Leah Gratke
Had a employee come out to my car and help me. I really appreciate help like that!
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Josefina Martinez
Best place to buy parts. They know what theyre doing and what theyre looking for.
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Lara
Some decent peeps here. Some like too be a little to personal sharing stories.
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Larry Green
Great staff, knowledge and genuine concern about getting you back on the road
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Wesley Henry
Great service, allowed for a free obd scan of my car
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Donald Horban
I love this parts store more then the others
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Allan Flaa
Very knowledgeable with parts and advice.
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jeff Bonse
Had the parts I needed, in stock
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Hyrum Quinn
Great customer service.
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Leon Marquez
Great Service