Category: | Safety Equipment Supplier |
Address: | 25200 Easy St, Warren, MI 48089, USA |
Phone: | +1 586-771-6500 |
Site: | norkan.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
AN
Andy C
I would give them 0 stars if possible. I ordered over the phone. I live in Hawaii and my neighbor ordered garage floor products through Norkan. I went through the entire order and paid with a credit card. 2.5 weeks went by and I hadnt heard anything, so I called to check on the status. 4 days later I got a return call that the shipping quote was incorrect so nothing had shipped and no one decided to tell me. The updated shipping quote was an additional $270 (in addition to the $180 I already paid). Had they said this from the beginning, I never would have purchased with them or I would have arranged my own freight service. I shipped 800lbs of air conditioners on 2 pallets and it didnt cost much more than what they wanted. So in the end I waited 3 weeks to find out that they were incompetent and my garage floor is still not done. It is a good thing they are not better business bureau accredited, although with this type of customer service I am not surprised that they dont want to be. I certainly would not recommend their poor business practices, especially if you are not local.
SH
Shawn Martin
Norkan has better prices than the other stores I deal with, and they have better customer service, too. And I love showing their Pure Metallic flooring option to my customers.
OS
Osvaldo Calderon
Awesome products and prices, better customer service than Sherwin Williams. Definitely won my business.
DA
david Beggs
Friendly knowledgeable professionals with great products
DA
Danny Bennett
Great supplier