Category: | Beauty Supply Store |
Address: | 13870 E 6th Ave, Aurora, CO 80011, USA |
Phone: | +1 303-365-0500 |
Site: | bswsuperstores.com |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM |
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A Private User
I visit this beauty supply often. But Im begining to rethink that choice. Mainly because of the variety in product are my frequent visits. They have lots of hair extension pieces to choose from. The store however is poorly staffed meaning that their isnt enough staff. I always end up waiting around for someone to help me select different hair pieces. Finally, the last two times I just went behind the counter and selected my own pieces. I also had a bad experiance about two weeks ago with their staff. I arrived just before closing time. I was just getting off work and had to pick up some essentials for my hair. As I walked in the clerk looked at me and said "YOU HAVE FIVE MINUTES!!!!!!" I do believe her name was Debra. She was extremely rude and her attitude was uncalled for. I spoke with another employee that reassured me that he would let management know of my run in with her. If I arrived at the begining of the day or the end (regardless of what time it is) I expect to be treated with respect and not treated like Im three years old. When I spend my money at any place of business, I would think that the employees would be thankful that I chose their place of business to spend my money since by spending it there Im helping to pay their salaries and keep their business a float. If you decide to go, give yourself plenty of time to shop since the place is under staffed. And arm yourself with patients and the knowledge that some people just havent been taught how to talk to or treat others in the way that they would like to be treated. Monica M.
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Simone St. John
Huge store. Big selection of products and hair. The only problem I noted was that a lot of the black colored synthetic hair was out of stock or they only had one or two packages, but next time I will call ahead and find out when they get a shipment in especially now that I know which product I want. I was able to get three packages of curly hair which ended up being enough for me. I dont know what people are complaining about. I went to the counter and asked a lady for help and she walked down the aisle with me, showed me different options and helped me look for the hair I needed (It was my first time getting a crochet weave) so that I could take it to my stylist to get my hair done. BTW, if youre looking for someone to do a great crochet weave go to We Dou Hair near Colfax and Quebec and ask for EJ. This will definitely be my go to store for hair products in the future and the prices were great. For example, I normally buy Creme of Nature Argan Oil Shampoo which can be about $6-7 in the drugstore and then I thought I got a deal at Walmart because I found them for a little less than $5 and then I went to this place and they had them for $3.99! I am glad I went and didnt listen to the reviews on yelp. The setup is weird because you do encounter a Metro PCS first and then a salon and then you have to walk around the salon area to get to the store so just know when you get to the store to just keep walking, youll reach the store soon enough.
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Nikki Wells
The place is dirty and nasty first of all. I get sick of the rude customer service and there is a lot of people who work up there who dont know what products are for or how to use them. As somebody who does reviews on beauty products for a living they should know the new up-and-coming products especially in the black community and natural hair care community. The security guard is not necessary to have in a beauty supply store where there are women and children. A lot of Mexicans work there and dont know much of anything about hair as they do not have to do the same thing as women of color. Quite frankly it was a waste of space to have a beauty supply store that used to be a skating ring and I dont understand how you can have so much space for so many good products and you have so many bad products and pretty much nothing. They need to step the game up on hair selections because a lot of the hair selections they have a lot of people have moved on to other products. This place needs to be shut down.
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Tracy Nelson
Well I came into the place desperately seeking help w/a haircut because quite frankly my hair was one huge knot and had not been able to get a brush thru my hair in a week. The hair stylist who helped me was great for squeezing me in because truly my hair was 1 big rats nest and a complete mess. I will recommend this place to others but frankly the shop, products offered, and stylists dont really cater to a fair skinned blonde women but rather more ethnic darker complected clientele. I was not able to locate a brush or proper makeup color for my hair/skin type at all and I dont wear wigs so I wont actively return again and Sally Beauty Supply here I come! Thanks though folks for handling my hair emergency and I was satisfied with my haircut and even received several compliments from friends and clients too.
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A Private User
Very poorly managed and inventory is always out of stock. Since they were out of stock of the Isis Trini ponytail I wanted, I put in a personal order which I was told by the manager Sam that it would arrive in under a week and I would receive a phone call from her upon arrival . Not only did she not call me, I had to call her more then 5 times to get a status update, a MONTH later I still do not have my product...it was excuse after excuse. Have since got my product from a different company and will NEVER go back to beauty supply warehouse.
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Barbi Dahl
My experience with this store has been rather recent and I found the staff to be very helpful and attentive...They might be a bit understaffed but the personalized attention I received was worth the short wait (which was only about 5 minutes)...It seems well worth that short time to get exactly what I wanted and at a very fair price, far better then other stores I have found in the Denver area anyway.....I recommend to anyone who has not been there recently to give them another try, as it could be things have changed now....
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bry marshbank
They very unprofessional... They tell you they have ideas they really dont... Their customer serivice is fair if you find the right person to go to they talk about customers when they are not around... The hair dye products are very old the weaving hair is over priced and very poor wig selection... The building looks very unclean and has no working restrooms the salon is wonderful greAT SERVICE. Wit respectable people... But go beyond that... Terriable!!!!
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Linda Waller Short
I like this place. Its well stocked, I can get what I need and people arent always breathing down your neck or following you around the store to help you. It is very big and spacious so your not falling on top of someone else. The selection is great. It may be a little shabby looking, but I aint coming here for the atmosphere. I want to get what I need and get out. The staff has always been cordial and respectful to me.