Category: | Computer Repair Service |
Address: | 26500 Agoura Rd, Calabasas, CA 91302, USA |
Phone: | +1 877-570-8333 |
Site: | malibutechsupport.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–5PM Closed |
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Michael Weinberg
Horrible experience with Pacific Computers. I brought my computer in for one problem. They were not able to diagnose the problem after 2 days of diagnostic testing. They reinstalled the operating system to correct the problem. In the process, they broke my keyboard and wouldnt admit it. They wanted even more money to fix what they broke. They didnt seem to care at all about my frustration with the situation they caused. I feel they only care about the money. Bring your computer to this place at your own risk. They have caused me major inconvenience and I would not return here even if the offered me free service.
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Charles Lightfoot
Wife dropped off computer in the AM to see what it would take to run two monitors... basically needed another video card... They told her they needed to look at it and would call later afternoon... I called them for an update... Danny said they have no cards that fit but can order one... I told him I didnt have time to wait and would send my wife to pic it up... he said OK... He called me back 3 minutes later and said he has a card that fits... I asked him if the card is suitable for video editing and he said sure... Other then getting a bad vibe from the place I dont have any complaints...
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A Private User
In a world where customer service has gone down the drain, these people rise to the occasion...and then some. I searched around for almost two days trying to find someone to fix a problem on my boss Mac, but everyone charged outrageous prices for just a diagnostic that would take the entire day (with no promise of even fixing the problem). Pacific Computers was cheap, did a timely on-site service, and fixed the problem within the hour (which was only $75). All in all--amazing in every regard.
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A Private User
I have been a client of Pacific Computers for 2 years now. It started with my computer crashing and the OMG what am I going to do??? Throwing it out the window was the first thought; however, all the wires attached cancelled that idea! Ha ... Anyway I was referred to J.D. at Pacific Computers and I was impressed immediately. So much so that I had him custom build me a computer the following year. You guys are the BEST! GRAZIE, GRAZIE, GRAZIE!!!
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James Peach
Thank God for Pacific Computers! My younger sister spilled water on my laptop right when i needed it the most. I called them and they started to diagnose it right away. I was informed quickly about how much it would cost me and how long it would take to fix/replace certain parts which was good to know. I got a great price and they got to me asap. Im very happy and will definitely come back if i ever need computer related assistance =]
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A Private User
I took my computer here because it was running slow and I couldnt use it anymore. I was afraid I was going to have the buy another computer and sacrifice all my data. This was not the case because the guys as pacific computers were able to were not only able to save all my data, but my pc is now running faster than the day i bought it. My new hard drive is also under warranty for 3 years! Awesome shop with great customer service!
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A Private User
Called their toll free number at 1:00am praying that they could help me with a deadline I was trying to meet after my computer crashed when the power went out. Sure enough, a tech was on the phone right away, and they actually sent someone out to assist me at 1:30! I am now a lifetime customer, sure as heck beats best buy.
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A Private User
Went above and beyond to help me with my computer!! I was having so many problems and thought I would have to purchase a new computer but they completely fixed my machine and went the extra mile to make my experience a great one. Such great value and EXCELLENT service!! Highly recommend!
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A Private User
These guys responded within 45 mins to my request for on-site service at our office. The tech Billy fixed every problem we had and also offered a new backup solution that we plan to try. Thanks a lot for your expertise and we needed a local repair shop other than GEEK SQUAD
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CC Skye
We are a Malibu small business client and have used Pacific Computers - Malibu Tech Support since 2007. We have both Apple and PC products. There are other shops in town like Malibu Computers but no one does near as good a job in my opinion as Jd. Thanks for everything!
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Mark Boska
Excellent service, knowledgable and most importantly, honest. I received quotes from other sources and Pacific Computers came out the best. There are several other Apple/Mac service projects on my list and Pacific Computers will get them all. JD and Joe are THE BEST.
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A Private User
Pacific Computers is hands-down the best computer repair shop I have ever been to. They have a great turnover rate (had my computer fixed within one day) and are really affordable (free diagnostic - something unheard of, really). I highly recommend these guys!
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A Private User
I came in with a mac laptop full of coffee. They worked with me, cleaned it out completely and replaced my hard drive. Much better price than buying a new macbook pro and saved me a few days of hell restoring all my programs.
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Melina Watts
I am a HUGE fan. Inexpensive and effective repairs; theyre great at explaining dilemmas. They always tell you what is wrong and how much it will cost before they start the work. Love the smart young men who work there!
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A Private User
Within 24 hrs my Mac was running beautifully again. Thank you so much. Its like a neighborhood Apple store without the pressure to buy! Very affordable too. I dealt with a guy named Eric
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Tris Cole
Great group of guys. Smart. techy galore. I come in weekly with different computer and or gadget issues. They are fair and always have what I need.
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Phoenix Evans
The people there always were respectful and always helped. The prices are really good and I would highly suggest this place to any computer lover.
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A Private User
These guys helped me out with getting my broken laptop video card replaced for free from Dell. I avoided having to pay $200 for it. Thanks!
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A Private User
Fast repair of Dell PCs for our school in Calabasas. Malibu Tech Support was efficient and polite - would recommend to anyone!
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A Private User
Came to our home and fixed all our Mac issues. Fast service (same day) and fair prices $75/hr. Thank you Malibu Tech Support!
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MsT RipleM
My GO TO place! They ALL know how to help solve my issues. More importantly, they are all very nice and understanding!
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A Private User
Thanks for expertely installing wifi so that have excellent singal strength at all places at our business.
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A Private User
Great service! We bought a new battery and cleaned up our kids computers making everything run smoothly.
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Daniel Ferch
Best computer store in 1000 miles radius!
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Dan Ferch
best computer repair ever