Goodwill Store and Donation Center - Madison East

Category:	Thrift Store
Address:	2127 E Springs Dr, Madison, WI 53704, USA
Phone:	+1 608-246-3147
Site:	goodwillscwi.org
Rating:	4.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 65

Reviews 30

Renee Webster

I stopped into this store earlier this week. I used to work in retail so I am trying to be sympathetic but I would say this is one of the worst customer service experiences I have had. After spending about 20 minutes looking through the racks, I had an arm full of garments that I wanted to try on so I headed over to the dressing rooms. There was a girl about 19 I would say (didnt catch her name) who was hanging things up on a rolling rack. I greeted her and asked her if I can just go right into any room. (Before I continue let me say that I have been working in all sorts of customer service for over 6 years so I am very polite and friendly especially when it comes to speaking with someone else who works in customer service.) She responded with a disrespectful, sassy attitude and said " I dont know, youll have to figure it out for yourself." I brushed it off and opened the door closest to me and looked inside to see that there were heaps of clothes all over the place. So I went into the one next to that and again it was filled with clothes to the point where I didnt even have anywhere to set my purse except for the floor. I was so disgusted with the attitude and unkept dressing rooms that I immediately left without making a purchase. I am posting this in hopes that management at this store will take notice and make changes.

Pan Gramercy

This is a very large store. They have a lot of electronics here and the prices are reasonable. They do tend to put things out though, that would probably have been better off being recycled. They are still a Goodwill brand store, and as such, HiFi gear and antique tube type electronics are a bit over priced, but I have yet to see obscene prices on this type of gear. $99.99 for a very high end stereo once was the most I saw. Very large selection of clothing and household items. This is a high traffic store, because of this fact it is not always the most organized place, but the prices are still good. Just expect it to be busy and perhaps not all organized.

Gabrielle Johnson

Literally the WORST place to shop at!! We gave her a card we won at a brewer game. They didnt tell us about districts at all. They are treating my mom horribly about this! Like I said WORST place and customer service I have ever heard of, shame on you!

jyneal flad

I usually love this Goodwill great selection. Great prices. Today I was helped my Mary, a very unfriendly person. I hope she is a volunteer because then I get her rudness. She doesnt get paid so ok. If she does get paid its too much.

John Kaspar

The selection at Goodwill on East Springs drive can be interesting, but their prices can sometimes be a little high for a thrift and recycled merchandise store.

M Ward

They show no goodwill toward customers, should change name to when I have time as I was told. Will be making donations to another organization.

Linda Egleston

They have the clothes arranged by Small Medium Large. Pants usually are a number size so its hard to shop for them here.

gININA tRUL-bOYD

I found designer shoes and clothes at great prices. I especially like their friday and saturday color coded deals.

Jimbo Jacobs

Good, friendly staff. Lots of womens clothing and a decent amount of electronics. Clean restrooms.

Krystal Sobaskie

Huge store. Heavily trafficked. Organized. Some items are beyond the point of resale though.

Joan Ferras

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