Category: | Clothing |
Address: | 1098 S Jordan Pkwy, South Jordan, UT 84095, USA |
Phone: | +1 801-679-3689 |
Site: | modernvintageboutique.com |
Rating: | 3.5 |
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Ashlie Money
All of their stuff looks sooo cute in their pictures. I bought a few dresses for an upcoming cruise. I measured myself before ordering. All the sizes were off from what they showed on their site. Two of the dresses I bought felt cheap. I knew I couldnt take one dress back because it was on clearance. I tried taking the other two back and found out that they do not give refunds. Only store credit. This is stated on their website. I read it quick and the way I understood it, is there was no refund on flash sale stuff or clearance stuff but its actually on everything. Anyway, a store that cant give a refund is not a place I want to shop at again. I took everything back that I could within two days and still was only able to get store credit. So now I have a store credit for clothes that are way more expensive then what you are actually getting. I wanted to like everything. I wanted it all to fit. But sometimes stuff doesnt fit and it doesnt look the same in person. Unfortunately you cant try stuff out and return it and get your money back from this store. Not the way any other online stores work that I have shopped with.
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Laura Randle
Wow. What an awful experience. Here are two useful pieces of advice: 1. Dont depend on anything online looking like what you actually get from the store! The colors are totally off and the fit and style dont look anything like what arrives at your house. 2. Dont expect to be able to return your items either. Their return policy is HORRIBLE. You pay all shipping but even if your local, the store is inconvenient and hard to get to. Then, IF they take your return, they give ONLY in-store credit so that you spend another eternity online looking for something that is in stock and that will look completely different when it arrives in the mail anyway. After multiple months of trying to deal with them and change around our experience through returning and trying other items, I have had it. Online shopping is usually a great thing, but this store is a huge exception. All I have to show for the hours of browsing their store is one low-quality, overpriced, ugly sweater and a load of frustration. I would return it except I think that my time at this point is more valuable than trying to deal with them again.
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Kristin Primm
I ordered from a sale they had so I understand a slower turn around. But its been two weeks since I placed my order (10/9). I received an email saying it was shipped but the tracking number showed nothing on 10/15. Then on 10/20 I received another email saying my order was "ready to ship but needed a physical address instead of PO, I replied immediately. On 10/22, I was received another email saying they refunded a dollar amt of my order, so I emailed to see what was going on. The item was out of stock which is understandable. I also asked the status of my order and reiterating how bad this online experience was turning out to be and was told the item would be SHIPPED that day (10/22) but otherwise, a very MINIMAL, non apologetic response. You can not leave a review on their Facebook page, so I posted a comment about the poor customer service and slow turn around and they deleted it. I will be calling today to see if my order was actually shipped and if not, I will be cancelling it in full as the way the situation was handled was not professional.
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Alex Christianson
I absolutely LOVE shopping here. It is a little more expensive; however all items are great quality and Ive never had any problems with them ( nothing that wasnt my own fault). The shipping can take a little bit longer if you dont pay extra for faster shipping, but i also live quite a few states away. As for all of the bad reviews, i was a bit skeptical from ordering from the site at first, but all of their return policies are in big BOLD letters and they have an entire page about their return policies and shipping policies and give you a fair warning in advanced. As for those that said their clothes didnt look anything like the pictures? I have never had that problem and all of my shirts have fit. If they ever are off in measurements, its usually just a tad bit on the larger size but nothing noticeable.
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Amber Flagel
I buy most of my clothing from here and I have never had a problem with them. The pictures are very similar or exactly the same as the product I receive. I understand that some people may not want to pay so much for clothing . . . so go somewhere else. The prices are posted so you are aware how much it costs before you purchase it. Also, most boutiques have a return policy of just credit, but thats really the responsibility of the customer to find out before purchasing it. The clothing is good quality and I love the boots that I have also bought from them. I wish they would have free shipping at $50 or more (instead of $100), but thats their policy and I know that ahead of time.
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JJ Mercado
Dont get me wrong the quality is great but the prices are nuts! its not made in the US like they said before its from china! Im ok paying $34 for a top made in the US but not coming from China were the exact shirt sells for $12 . They wait for ppl to order and then put them for sale and they wont give you the difference nor do they bundle your shipping order.Im no longer order from them
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Vicki Walker
I was surprised to read a few of these bad reviews because my experience has always been really good. I have been buying from them for a long time and have always found great quality, true to size garments, and prompt shipping. I find their clothing very unique and different than what I can find in stores and well worth a little extra money to get the right look.
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Whitney Taylor
I had a bad experience dealing with the Modern Vintage Boutique. They were not helpful at all. I ordered two shirt which were not true to size when I received them. They are deceitful with the pictures they post of their clothing. They would not exchange my pieces and have horrible customer service. I do not recommend them!
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Hanne Yuffa
I LOVE modern vintage boutique. I have so many items from here that I wear all the time. I get millions of compliments on every single thing. My favorite item is a lace teal top that is a showstopper! Ill definitely be getting items from here in the future.
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Selena Ordaz
I Ordered 3 Dresses From Modern Vintage And My Package Came In Today! I Absolutely Love The Pieces I Received And I Love The Way They Packaged The Items, They Look Exactly Like Whats Online. I Will Definitely Continue Shopping Here!
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Melissa Hewett
Absolutely love Modern Vintage Boutique. Good customer service, clothes are very similar (if not exact) as pictures. Read the full description for each item and there wont be any surprises.
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Jocelyn Coronado
This place is amazing!!! The customer service is incredible, and the clothes are great. The best online boutique Ive found!
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Katie Schultz
Awesome place to shop!