Category: | Drug Store |
Address: | 122 US-70, Dickson, TN 37055, USA |
Phone: | +1 615-446-3791 |
Site: | cvs.com |
Rating: | 3.2 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM |
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Linda Black
Yesterday, Dec. 14, 2016, my mom...age 94 went to pick up a prescription . Unaware that Tricare isnt working with CVS, we were told Tricare wouldnt pay. The check out clerk said they would send it over to Walgreens...and it would take 30-45 minutes. In the meantime, my mom decided she wanted it to go to RiteAid. I went back and the first clerk was busy. One of the lady pharmacist in the back asked if she could help....never came down to speak in private. I explained and she said we had to ask the new pharmacy to call them. I tried to explain what the first clerk said and she repeated LOUDLY what she said. How about...Im sorry that was misinformation etc....but instead she was rude. Sorry CVS that you lost Tricare, but now you have lost a CVS customer....my mom loved the floor workers and counted them friends. The lady pharmacist was unnecessarily rude and we will not be back.
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Jamie Rought
I have to say that this CVS is actually the worst one I have ever been too... They not only treated me like crap but also laughed at me over the phone and wanted to make up lies saying I cussed them out which was not true all I said was I was tired of going round abouts with them, but also they take forever to get your medication ready I waited almost four hours till they actually decided to get my medication filled. By far the worst place I have ever gone too.. And also answer me this how does a pharmacist slame her finger in a safe and cute it off in all honesty the people working in the pharmacie shouldnt even have a job cause they dont know what they are doing and how to treat people. Plain and simple
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A Private User
This is THE BEST CVS I have ever been to, and, being an avid CVSer, I have been to several. The manager, Wayne North, is helpful and friendly, and he keeps his shelves well-stocked, aisles uncluttered, and his store very clean. The other store employees are also very friendly and helpful. I do not live in Tennessee, but I try and make it a point to visit his store when I am in the state. Keep up the good work, Wayne! Other CVS stores could learn a lot from you.
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Stephanie P
Only gave one star because there is no zero star. They suck so bad. Four major screw ups in a row and when trying to get the problem straightened out the employees are so crude and hateful. Its no surprise that they have the worst reputation in town. Dont waste your time or money with them.
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Jonathan Proctor
I showed up right at 6 (their closing time) and was originally told to come back tomorrow, but a very nice person by the name of Donna shamed the other technician into helping me. (Thanks Donna, sick kid at home and you may have saved a life)..
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Amanda Sizemore
CVS STORE & PHARMACY IN DICKSON TN. IS THE BEST OF THE BEST . INCREDIBLE CUSTOMER CARE! IVE SHOPPED HERE FOR 10 + YEARS THESE FOLKS ARE LIKE GOOD FRIENDS TO ME... ILL ALWAYS GO TO THIS CVS IN DICKSON TN.. STORE #6393. THE BEST.. A . SIZEMORE
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Mary McDowell
Not very nice or personable. Need customer service training or learn how to use the nice words.