Category: | Department Store |
Address: | 470 Pinnacle Pkwy, Bristol, TN 37620, USA |
Phone: | +1 423-274-2600 |
Site: | belk.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 9AM–9PM 11AM–7PM |
DA
David Berry
My first visit to Belk on 9-3-16 was pretty good. The store was clean and shiny, and the sales people pretty helpful (when I could find one). I would have given the review a four star rating except for the perceived lack of help on the floor. Also, a few of the sales people I talked to didnt seem to know that much about the products other than in very general terms. All-in-all, it was a nice experience. In terms of lack of help, its not just a problem at Belk. Other big stores seem to have the same problem: balancing sales people with the number of customers. That said, you would think on Labor Day weekend, they would bring on extra staff! Oh well...
MI
Micha Dawn
Usually I have such a good experience at Belk I go there several times a month and I always look forward to it. I purchase womens clothing, cosmetics and fragrance mostly. This particular time I was shoe shopping. Well, I asked the young man working there in the shoe department a question. He didnt know the answer but was quick to try to find someone who did......this person just blew off the associate trying to help me, then she just totally disregarded me as well. I walked down to Shoe Carnival and bought 2 pairs.
ME
Megan Brown
Kind of expensive compared to other belks, my mother had a return and cashier agrued for 10 minutes. Kinda of annoying since I come from a customer service background. I understand holidays are stressful for retail businesses, but if your not built for a customer service job, tey something not so public.
JA
Jarrod Hart
Lady working in mens was absolutely the most rude cashier Ive ever came in contact with. She was more concerned with everything going on other than her customers. I will never step foot back in this place!
ED
Edwina Norris
Clothing racks are over crowded & too close together. Racks & racks & racks of the same style. Clothes are overpriced, then marked down to make shoppers think they are getting a good deal.
RE
Rebecca Pippin
Staff are always helpful and friendly even if its short staffed or right at closing. No matter what time of day they always have excellent customer service.
JO
Jonathan Goins
This is a very large store, much larger than you will find in a regular shopping mall. They had a great sale on ties the day I was there so I loaded up!
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Gary Hale
Sophia and Sue was awesome at helping us with our experience at the store at the Pinnacle in Bristol Tenn. Will recommend it to my friends and familey.
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J Jones
I really like this new store. It is evenly spaced and has good sales. The coupons never seem to work right but staff always fix the errors quickly.
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Cassandra McCowan
The cashier was rude, talked over me and would not take time to listen to what I was trying to explain until I unfortunately had to stop being nice.
CO
Connie Adkins
Too much clothing stuffed on racks for clearance and all mixed up by size. Even current season clothing not organized well, hard to find right size.
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Rusty Farmer
Very nice and new store. Wide selections and great displays. They carry mostly very upscale brands, thus everything is fairly expensive.
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Benjamin Burton
Poor customer service. Went in looking to buy a suit and they did not offer any help or suggestions. Turned around and walked out.
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Clover Sheehan
Store is nice and clean. Staff is helpful when asked. Sometimes it is hard to find staff though. Even on busier days.
JA
Jason Baker
Went in with my wife to go dress shopping and came out with 2 dresses at a great price.
JA
Jason Guinn
Impressive selection for a modern department store. Easy to navigate the store.
WI
William Couch
It is a very big bell with lots of things but some things are priced a bit high
AN
andrew skeen
Sometimes great deals generally not. Must find it on sale or just dont get it.
MI
Micha Dawn
I like Belk but it is sometimes hard to get assistants. It is a nice store.
CH
Christi Collins
Nice, spacious Belk with large selection of items to meet everyones needs.
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Tessa Smith
Very friendly and helpful staff! Great location and shopping experience!
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Lorraine Whaley
Store personnel are very friendly and helpful. Carry a variety of styles.
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Klay Davis
Ive visited this Belk numerous times, but yet to have bought something.
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Lisa Pate
Found some great deals the employees not very customer friendly
DI
Dion W
Super nice store but lack of help makes checking out lengthy.
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Greg White
Under staffed,no one to help especially during Christmas rush
AN
Angie Blevins
Love that they added a big and tall section in the stores.
JA
Jazmyne Swafford
my credit card was stolen but i guess the place is k
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Sherry G
Nice selection, good prices, friendly employees!
DA
David Kidder
Regular prices not so great but have great sales!
KW
Kwan Tipton
Sales where great, staff very nice and helpful.
MI
Micha Horton
It is a great store. Good sales helpful staff.
TO
tommy harvey
Nice store, nice items but way over priced.
J
J Quillin
Excellent customer service and selection
CO
Connie Owen
Purchase nice clothing at a nice price
WI
William Wing
Atttactive and comfortable environment
GL
Gloria Coffman
Beautiful and spacious store. Pricey.
CI
cindy anders
Has great options but a little pricy
LO
Lois Barr
Love shopping, near home,best around
LA
Larry Hayes
Staff not very helpful or friendly
MI
Mike Musick
Very nice. Good customer service.
CH
Chris Andies
The store is really well organized
J?
Jèrry Key
Clean, organized, and great staff
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Nancy Cairns
Only descent store in this area
MI
Michaela Horton
I always love to shop at Belk.
SA
Sarah
High priced, but a nice store.
KE
Keitha Lowe
Loved this Belk! It was huge!!
DA
Dale Witt
Very pricey. Clean bathrooms!
LO
Louise Zangara
Great great customer service
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donald palmer
Its really a beautiful store
AD
Adam Dale
Ok when you find some sales.
VE
Venuto Woman
Large store, friendly staff
JE
Jeff Hendry
Great store excellent staff
MA
Mary Sutherland
Great Service and Products
AN
Andrew Smith
Very nice and clean store
E.
E. Irene Covington
OK, not much selection.
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petr prokhnevskiy
Love the new building
MA
Marcy Matherly
Good holiday deals!!
PE
Peggy George
Good place to shop
HE
Helen Hardeen
Very clean store
SH
Shawn Gobble
Clean restrooms
DE
Debbie Watson
SUPER HELPFUL!
JU
june Wagner
Clean store.
RO
Robert Parker
Good priced
WA
Wanda Shipley
Great sales
ED
Eddie Miller
Love Belk
TI
Tim Buck
Good