NAPA Auto Parts - Auto Of York Gap

Category:	Auto Parts Store
Address:	5373 Lincoln Hwy, Gap, PA 17527, USA
Phone:	+1 717-442-9800
Site:	napaonline.com
Rating:	3
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7:30AM–7PM 9AM–5PM

Location

Photos 29

Reviews 15

Chris

Worst place Ive ever been to. If you need a can of wd-40 count on waiting Atleast 30min. Need a part? Block out your afternoon. The Napa name can be the only reason this place stays in business because the service is always awful. I try to avoid it at all costs but sometimes its just convenient to stop there. Always the same though every single time. I could have went up the road got the part at advance auto went home and installed it by the time these idiots check you out. The times I do stop there Ive even looked up the part number beforehand thinking Ill speed things up. No, thats a joke. Youll still be waiting for them to take care of someone else for 20min or them staring lost and blank into the computer screen. If there was ever an educational video on poor customer service this place would be starring for the last 20 years.

Amy Owens

The price was good so I ordered a $300 part. I get a phone call the morning the part was supposed to show up telling me they forgot to order it even though I paid in full. Then had to wait until the following week to get it. They acted like it didnt even matter and got rude when I came to check on it again. Dont recommend it at all. Im willing to pay a little more for good service.

John Wilcox

Needed a universal joint which was not carried by any other automotive parts store in the area. The price was twice as high as ordering it from an online marketplace, but I couldnt wait. Quality product, but if your not in a hurry I would shop around. Only a 10 day return policy too.

Jason King

Very disappointed. I only needed two items. I was in the store more than 20 minutes. I could have learned how to run their parts program and found the parts faster than the parts guy. Wont be back again even though its local.

Christopher Fink

Service stinks they lie and rip you off ...and the kids working the counter dont know what there doing managers a disrespectful jerk ...theyll give you one price you come back its a differnt price screwing you in the end .

paul S.

Prices good, only complaint is manager wont front the money for a bar scanner, causing the employees to work far harder than any of the other competitors. THis day and age, theyre still using hand written papers.

donald fox

Slow service!! Tried my patience immensely as I waited in line behind two other customers. Nice store, but they need to pick up the pace. Were not in the 1930s anymore.

Scott Whalen

Not customer friendly. .even if your the only one in the store.. You have to wait. Smh. Plus the kid they hired will try to rip you off .be careful

Trenton Holmquist

Just a normal NAPA. Lots of parts and what seemed to be good service

thtuff0

Gave me wrong change and very slow at register

Chuck Walcott

Friendly staff an helpful

Lori Wertz

Good location, pricey

Gume Vergara

No ablan español