Category: | Wine Store |
Address: | 1610 NW Glisan St, Portland, OR 97209, USA |
Phone: | +1 503-223-6002 |
Site: | vinopoliswineshop.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM |
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A Private User
I would NEVER go back to this wine shop. I was assisted by a salesman (glasses, short hair, tall), I believe that his name was Chad. First off, when my friend and I visited Vinopolis last Friday (around 3:30) to purchase some high-end bottles of French wine; Chad assisted us in doing so. We found Chad to be demeaning and down right rude poking fun as us because we only knew California and Italian wines; not French. Every question that I asked came a sarcastic answer starting with an exhale. Once we picked out our wine (12 bottles), our bill came to $875.00. I noticed that they had some bottles that were open to taste for around $4 as I was standing at the check-stand paying for my wine. When I asked if he could "comp" me a taste one of the open wines, she looked at me like I was crazy and just said no. So, let me get this straight, I buy $875 in wine, I just moved to the area and spend about 4K a month in wine and you are not going to give me a free taste. Unbelievable!, so much for retainging return customers not to mention customer service. Needless to say, I will NEVER set foot in that shop again. They were demeaning and just lack the customer experience. Every question was like I was a bother. They just lost about 4K per month in return business. That is EXACTLY why, Chad, or whatever his name is, is an employee and not an employer. Go back to school and learn some business tactics. If you were my employee and I heard about this, you would have plenty of time to pursue school because you would be out of a job!
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Harvey Sputnik
I, along with several friends and fellow winebibbers have shopped for wine at this shop for several years. Theyve recently moved to a much more convenient location with easy access to parking, which was problematic in the past. If you know anything about wine, know how to use Wine-Searcher for pricing information etc., are developing your palate and want some of the finest wines in the world at the best price - even if youre on a limited budget, this is the place for you. All of the previous reviews are out of date and no longer apply. Their new staff is now very friendly, helpful and knowledgeable at almost any price point above $10, without any arrogance or intrusion. Also, they have access to most any wine available in Portland at significant case discount, just ask. My experience since the move is that they sincerely love wine and know how to share that in a humble manner. Plus, if you price shop, youll find their prices more often than not are the very lowest in the US and thats without shipping issues and/or tax considerations. If you love good juice, value knowledgeable wine selections at great prices then youll more than likely appreciate Vinopolis. If youre tired of, or stepping up from supermarket wines check this place out...youll be back for more. Ive been buying/drinking wine from shops in Boston, NYC, LA, SanFrancisco and Chicago for over 30yrs and this is one of the best.
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Leigh Campbell
I have never been to the physical store location. I have only placed orders online and over the phone. I regularly purchase wine from several online wine vendors and Vinopolis is one of my favorites. Why? Great selection (wines are curated by top notch buyers, all killer/no filler) , great prices, and great service. They only sell top notch fine wine so if you are just getting into the world of wine or exploring a new region you can purchase with confidence. Their prices are always competitive compared to any where else in the nation. Again, you can buy with confidence knowing that the wine shop across town isnt charging $10.00 less for your favorite bottle of Brunello. Most importantly for me is their awesome customer service. They are always polite when I speak with them and my orders are charged and shipped correctly when I ask without mistakes. Thanks Vinopolis for many years of great service! D L Campbell
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A Private User
I walked in and really needed help picking out my wines. The gentleman behind the counter immediately jumped up and walked me around, showing me several selections. He was very knowledgeable and friendly, and there were many reasonably-priced wines to choose from. I want to go back and get more wine tomorrow but Im flying home from Portland and cant carry it in my suitcase!
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Randy Resnick
The staff is more than a little pretentious. I was surprised to see that having spent $80 on wine there, they charged $4 for two individual bags and neglected to mention the extra charge. In the 20 years Ive been purchasing fine wines, this is the first time Ive seen such crass behavior. Well never go back.
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Amy Stewart
Always found a great selection of stuff here, and at good prices. I was a more frequent visitor at their SW location, but always enjoy making the visit to the new digs. Its definitely easier than it used to be to drop in and grab a case now that they have a parking lot!
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Paul Sedillo
Dont let the spartan interior fool you, they have a wide array of wines to meet the most decerning enthusiast. Service is outstanding -- the staff is knowledgeable and they do an excellent job guiding your selections. Well worth a visit.
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Kyle Hildebrant
Easily the best selection and pricing in wine in Portland. Their online ordering is excellent as well. Very helpful and knowledgeable staff. An excellent selection of German wines--which are impossible to find in Portland--among others.
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A Private User
Amazing selection! If you are looking for something different, this is the place to find it. Very helpful and happy to offer advice when asked. Now I just need to become independently wealthy so I can go and buy one of everything!
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A Private User
Best wine shop in town hands down! Mid to very very high end wine at the best prices around the country, yes the country. staff is very smart, these guys know and love their wine! Go in humble leave very happy.
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Paul Willenberg
If they have what you want, the prices are great. They also have what you dont yet know you want. But their selection is often lacking in odd ways.
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Chris Schultz
One of the best curated and largest selection in town. Knowledgeable staff always ready to help.
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Jonathan Hoehn
Probably the best selection and pricing of any wine store in Portland.
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Eugénie Flipo
A very good selection and very good price
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jeffrey bates
Great deals on great vino