Category: | Pharmacy |
Address: | 661 Wooster St, Lodi, OH 44254, USA |
Phone: | +1 330-948-0520 |
Site: | discount-drugmart.com |
Rating: | 3.6 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 9AM–10PM |
KI
Kimberly Wells
The pharmacy is horrible. We moved to the area and transferred prescriptions over to this Drug Mart. It has been nothing but a mess ever since. They have screwed up every single script we have given them.The pharmacy staff does not follow up on anything they say they will do. They dont call you when they say they will call when the prescriptions are in. They then send it back if you dont pick it up in a few days, even though you have no idea its in because they dont call. They dont follow up on anything they need pre authorizations for. They expect you to their job basically which is what we were told today. Today the lady from the pharmacy was rude when questioned why she had done nothing with a prescription I have been waiting on from 3 weeks. We then politely asked her to transfer our script to a different store. Her reply was thats not my job. When I asked what her name was so I could talk to a manager about her she hung up the phone. Do yourself a favor and go somewhere else. We have chosen to drive another 15 minutes to avoid dealing with them. Not at all up to standards normally held by Drug Mart ……and for the lady in the pharmacy that was so nasty to us. Hopefully one of your bosses reads this, finds out who was working around 5:45 on 6/4/15, and then it will be your problem.
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Jeffrey
This is one of the best places to shop in Lodi. The people are friendly and as helpful as they can be and the store is always tidy. The only downside is that the manager is always letting people go and always rehiring. Ive never worked here but I say that because there is constantly different people working here. Not good if you need to support your family.
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Alicia Scheimann
Love this place. I buy all our lunch meat here, fill any prescriptions, and grocery shop for some items. They are all so helpful and friendly. Store manager is very customer focused. All the staff is just very friendly! Youre all doing an excellent job. The pharmacy techs and pharmacist are all great, knowledgeable and help! I nothing bad to say!
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Russel Gretsinger
Place is garbage. Waited 15 minutes to rent a dvd. No bell to ring. Guy at the front (who for whatever reason cant help me) tries calling his boss 3 times who never answers. All he does is make excuses when he shows up. Poor management dont waste your time here use Netflix or red box
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William Rogers
Customer service needs to improve. I have often seen them visiting and having personal conversations during customer transactions. With that being said, I give 4 stars due to the variety of items they carry. You find just about anything there, within reason.
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Kimberly Wilson
I love this Discount Drug Mart in Lodi. The pharmacists Lindsay and Derek are the 2 I have had the pleasure of talking to. They are thorough and simply helpful and kind. The techs are great. Love this store in is entirety.
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Kristie Colbert
Store is cleaned and always stocked. Manager is always willing to provide. Wonderful wine selection!!!
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Julie Finkel-Norton
Convenient location!