Lace And Beads Bridal

Reviews 3

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Robin Hall

What started out being a very positive experience ended up being very negative. Monica was very helpful in my search for a MOG dress. I had pictures and she found the dresses on the racks along with many others to try on. I then returned with 2 friends to help me make my decision. The dress was ordered and was delivered on time. I came in right away to try it on because I was concerned with the size that was ordered. The dress was fine and the owner told me that I could wait until after my vacation to come back in for my fitting. She made an appointment for me to come back in about 4 weeks. Of course I put the date on my calendar and was looking forward to having the dress altered and bringing it home. The morning of my appointment the owner called me and asked if I was supposed to be coming in that afternoon. I said yes, my dress shoes were by the door and my day was planned for this appointment. She said, well the appointment was put in the book "in the wrong color ink" and the seamstresses would not be in that afternoon so I was told not to come in. Because of the very limited hours of the seamstresses and the fact that their father was ill (seems this should probably not have been shared with me) finding a day to reschedule became impossible. I ended up driving to the store anyway that afternoon and taking my dress to be altered elsewhere. Very disappointed with the lack of customer service at the end of this experience. The owner did not seem to care at all that SHE was the one who put the appointment in "the wrong color ink." I had never heard that excuse before. One would think that after spending $500 on a dress you would get a little bit more in the way of service.

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A Private User

I stopped in to the shop the day of the Grand Opening. I saw the ad in the newspaper and was pleased to see that they carried a selection of larger sizes. I had visited other shops and was disappointed with the selection of mother of the bride dresses that I could try on. The staff was very helpful in showing me styles that would flatter my figure. I left feeling that I had chosen the right dress for my daughters wedding. Thank You Lace And Beads

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A Private User

What a great store! I have been shopping for my wedding gown for months and have never had such a wonderful experience. From the moment I walked in the door the staff at Lace and Beads couldnt have been more helpful and with their expert help I found my perfect gown. They also have a wide selection of bridesmaids and mother of the bride gowns that include plus sizes. I will be back with my friends and family for their gowns