Category: | Tobacco Shop |
Address: | 660 Mantoloking Rd, Brick, NJ 08723, USA |
Phone: | +1 732-262-7606 |
Site: | lightzupsmokeshop.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM |
JO
John Cameron
This was the absolute WORST smoke shop experience Ive ever had in my 12 years visiting them. I bought a larger piece from these women that they claimed would fit my nail that I drew the diameter of and brought in. The owner swore up and down that it would fit and that it was "high quality glass". I brought the brand new piece home and the moment I tried to gently put my nail into the piece it cracked. The owner had been ranting over and over about how they dont use cheap products or try to make a large profit margin off of customers because they want to build relationships so I figured they would make this right since I hadnt used the product once. Turns out her rant was a bunch of GARBAGE just like every other owner Ive encountered that is trying to run a high profit low quality shop just like this one. She refused to do anything, telling me that she couldnt and her hands were tied but to come back later with my nail to see if it fit, as I was insisting this was her fault due to her recommending the wrong size (which is the truth). I brought in the nail and it didnt fit well but she claimed it fit and sent me out the door saying "Ive been doing this 9 years, the crack in the glass isnt deep and wont effect the piece". Well MORE LIES because I went home and the moment I tried to put the nail in again the whole piece shattered a big chunk off and now its worthless and I wasted $100 of my hard earned money for nothing. Thanks for the terrible customer service and unwillingness to help Lightz Up!!! What a horrible experience! Dont anyone EVER go here. -John
TH
The Greenman
Great shop. Marie & Val are awesome people. Heres where these guys are obtaining a greater share of the market; they open at 10am (Mon-Sat) and open at 11 on Sunday. The other shops around dont open until 11:30 (Wonderland) and 12 noon for Elite (Mon-Sat). Then shops like Elite arent open at all on Sundays which equals a big fail. Shop is easy to find across from 7-11 on Mantoloking Road in Brick.
JE
Jessica Jaenson
The owner is unbelievable in every way. Ive been going to her for awhile and never had bad customer service. She actually cares for her customers while other smoke shops do it for the money. Even wheb Ive had a issue with piece, she tells me to bring it back. Gave me a free replacement. No where else I would go.
OP
Opminer Boss
Buying my Kratom here was such a great experience. The store is beautiful and smells terrific, they have a huge variety of items and great product quality, and Marie & Val are so knowledgeable! They treated me like family. This is officially my new Kratom vendor and I highly recommend them. Thank you ladies!
MA
Matt Voss
Unbelievably amazing customer services. Never had an issue the few times Ive gone in there. They seem to really care about you. I think everyone should go there. The environment, nothing but good vibes.
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Nicholas Bernardi
This place rocks the Brick area for sure! Awesome staff, great prices, and they stand by their word! That alone keeps me coming back! I love this place and so will you!
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John Gilio
Great shop with some unbeatable prices. some great name brand products awesome, atmosphere in the store will definitely bring friends here.
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reana indellicati
Best Smoke shop lowest prices great services AMAZING PPL... stop in
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Danielle Desjardins
Great people and prices are very responsible love going there!!!
MI
Michael Riley
Best people own this place