Pearle Vision - Canton, MI

Category:	Eye Care Center
Address:	43271 Ford Rd, Canton, MI 48187, USA
Phone:	+1 734-981-8111
Site:	pearlevisioncantonmi.com
Rating:	2.1
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–6PM 9:30AM–6PM Closed

Location

Photos 43

Reviews 6

Stephanie Millerwise

Extremely rude and arrogant Dr! I will never step foot in that place again! I only went there because they took my insurance. The Dr would ask me questions and then when i would answer, he would interrupt me and say firmly "wrong answer!" He put me down for wearing contacts and said I should be wearing glasses that I am not a teenager anymore. I am 33 years old. I couldnt believe how rude and condescending he is. He said whomever Gave me my script last was wrong. He told me I am not to wear contacts overnight even if the package says you can because I am not a teen and my eyes show overwearing. Scolded me for not bringing my glasses and contact box. He told me if he accessed a picture of my eye then it would be $20 because insurance never covers it and I said no. He snapped back at me, "wrong answer again!" I said, "I dont have a lot of money". He seemed like an angry person and hateful towards people. I told him I was there for contacts. He told me I need glasses and contacts. Even with telling him i dont wear glasses. Then Pam acted like she had no clue about what my insurance covered and told me the cheapest glasses for me was $269! Tried ordering contacts and she said they wont give me my script unless I pay in full and order from them. I was shocked. I have always gone to Dr Bohdan down.the road but they didnt take my new insurance. They have never been rude to me and always give me my script and also a trial pair of contacts to walk out wearing. Pam told.me I would have to pay $20 for a pair that day. I said no thanks...keep your contacts. They also told me my exam was $77 and I had to pay that before they could do anything else for me. She claimed my insurance didnt cover any of my exam. Also, was trying to.push me to join some club and I didnt want to. She even folded the paper over that had my script on it so I couldnt see. That place made me so mad, I paid $15 and walked out. Im glad my debit card didnt go through. Im better off going to Sams club and getting the exam and contacts for $120! And they are friendly! This so called "Dr." Doesnt deserve that job! Jerk!

Mary L. T

I am so annoyed with this place. I took the morning off from work to come in for my eye exam. I thought my appt was at 12:30p (which is exactly when I walked in), then she handled me the typical clip board as a new patient to fill in. 5 min later she called me and asked me if I knew my appt was at 12:20p. I said, "no, sorry, thought it was 12:30p" She said we need to reschedule you...can you come back this afternoon at 2p? Are you freakin kidding me??? 10 min late and they wont take me?? Unbelievable. For all the times we all wait for doctors, I am there 10 min after the scheduled appt time and she tells me that is all they can do. The doctor needs his hour lunch break! I am floored by this. The rest of the medical community, myself included, fits in lunch breaks when we can. The patient comes first. Yes, understood if I was an hour late, even 30 min late...but 10??? All over their web site they claim it is all about the patient and their experience....I for one will never, ever go back to that place....what a joke! This is what you get when you sign up to see the "Doc in a box" optometrist.

Debbie Davidson

Horrible Horrible!!! Please do not waste your time. They are a total scam. THEY decided to put DIGITAL LENSES in my glasses. Sorry but Ive never heard of them. I had my current glasses with me, which the Dr. checked out in his little machine. Sorry NOT DIGITAL!! So why did they put them in? Its a SCAM for more money in there pocket. During the whole ordering process NOT ONE WORD of digital lenses were even mentioned. Wonder why....hmmm!!! What should have been 2 trips, first being exaim second picking them up. Turned into 4 and a month later and still no glasses. They had to send them back one pair at a time. OMG...are you kidding me. What a flipping joke. And the people. Not so friendly at all. If they are all that depressing then there must be some internal problem they need to address before they get closed up. Starting with there Manager Tonya Caldwell. She needs to learn people skills to have that position. Very rude and inconsiderate. Believe this or not....Go to Costco. I did. Couldnt believe it. Awesome. You dont need a membership for there optical people... Hint hint!!!

Jordan Zhou

I went in for an eye exam and to get new glasses. When I got there, everyone seemed friendly, but when I went to the exam room with Dr. Pack-Cunningham, she was extremely condescending, arrogant, and just plain rude. When we started doing the tests, she asked me to look forward and tell her when I saw that the cap she was moving around was red. I was telling her when I saw it as red and she told me that I was wrong and that I wasnt doing the test correctly. I went through the rest of the exam as quickly as possible and went to get my new glasses (she continued to be short and condescending the remainder of the exam). The only reason I give this place a 2 is because the staff in the main room were nice and accommodating, but the doctor was one of the worst Ive ever seen.

E Smith

I visited the place with the intention of purchasing some sunglasses. After waiting about 15 minutes for someone to help me, I was approached by a rude employee. She was unskilled and must have just started the day before. After I found the sunglasses I wanted I was shocked to see that they are charging over twice as much for them as what the MSRP is. The MSRP of the Oakley sunglasses I wanted is $130, and Pearle Vision was charging an astounding $269 for the exact same pair. I asked the staff member if it was a price mistake, and she confirmed it was not. Attempted price gouging confirmed, I walked out of the shop, never to step foot in another Pearle Vision again. Don’t shop here unless you want to get ripped off.

A Private User

i went in for an exame. the sales person turned to the eye doctor and said "hes the last one today" and they both got excited, telling me they wanted to leave.they tried to rush me through every step. they were rude and pushy from the moment i came in. i could tell they just wanted me gone. as they started the air puff test, i felt more and more uncomfortable which made it hard to relax and let the air shoot into my eye. after 3 tries, i decided i was done and wanted to leave. the eye doctor and the sales person quickly said "ok, bye!". i was there for 10 minutes, but it was long enough to know that i will never go there again.