Frederick Wine House

Category:	Liquor Store
Address:	7820 Wormans Mill Rd, Frederick, MD 21701, USA
Phone:	+1 301-378-0409
Site:	frederickwinehouse.com
Rating:	3.9
Working:	10AM–8:30PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 78

Reviews 14

Luke MacDonald

I have often shopped here but will do so no longer. Today, I was treated rudely by an enraged employee, possibly the manager, when I questioned the price of wine at the register. The selection was clear and unambiguously labelled at $19.99 on the shelf. I was not upset when it rang up at $26, but said "oh, I thought it was $20" and pointed to the shelf behind me. There were dozens of wines in stock above a sticker for $19.99. He curtly replied that the label was incorrect and the price was $26. I calmly asked if he would honor the price on the shelf, which seemed reasonable to me, but he was disproportionately offended by this question. He snapped at me and said that someone had moved the sticker and that the wine was $26. I had no problem paying full price, which I did, but I asked him why he was so angry. He said he was angry because he "dealt with this all the time". It was extremely unusual behavior. This makes no sense. I seriously doubt any customer is walking around with a sharpie adjusting prices so that they can save $6 on wine. An employee mis-shelved or mislabeled the product. At a minimum he should apologize and smile and charge full price. A decent person would take responsibility for the mistake and honor the price that was advertised. A poor businessman and rude person would berate a customer for questioning the price of a mislabeled product. I regret ever giving them my business and wont miss shopping there. It is convenient to Wegmans, but the wine selection is mediocre and the beer is over priced compared to other local vendors. There are better places to patronize with respectable customer service.

Maggie Theall-Stevens

This place receives zero stars except I had to give it one star to post this review. ! My husband and I were given a gift certificate of $75.00 as a wedding gift some time ago. We shopped and had $15.00 and some change left on the card. At the time, we asked if the card would expire and we were told "no". We just went into the store yesterday where I gave the man behind the counter the card asking exactly how much was left on the card. He said no money was left on the card. I said that is impossible. A middle aged woman came over asking what was going on... I told her. She said that if there was money on the card after our last purchase that it would still be on the card. Essentially calling me and my husband a liar. We were not impressed when we originally shopped which is probably why we had not gone back for some time. My suggestion is to go ahead and drive a piece to Total Wine. They have wine tastings all day and have an incredible sense of customer service not to mention the prices are out of this world. STAY AWAY FROM FREDERICK WINE HOUSE!

Rachael M

I live within walking distance of two pretty good wine/beer/liquor stores. But Frederick Wine House is worth the drive. They always have a good selection of beer and higher-end liquor. The staff have always been really helpful and willing to check inventory when something is out of stock on the floor.

alora ray

This place is our go-to! They have a colourful selection, and the staff is knowledgable, professional, and friendly. Leslie is my wine guru! My husband and I have had nothing but positive experiences there. They really go the extra mile to accommodate.

Cedric David

Good store, good prices, AWESOME selection, good people :). Each time I go there I always find something that I want, the people there are helpful and easy going.

VINCENT KENDIG

Ok beer selection, a lot of different things but a lot of the craft beers were not chilled. Not the best place to buy in bulk, limited amount of case beer.

Tyler Alexander

One of the best wine and beer spots around. Great selection and great staff. They even have tastings on occasion.

Cobolt1800

Wide selection with varying imports. Helpful staff. Only downside is that some of the imports come and go.

Kevin B

Very knowledgable staff, wine is reasonably priced. No liquor though.

Albert de Bock

Nice selection of craft beer. Import in the larger bottles.

Ivon Castillo

Friendly staff - nice singles selection near the back!

38terri

They have reasonable prices and I enjoy going there.