| Category: | Recycling Center |
| Address: | 1936 Rettman Ln, Dundalk, MD 21222, USA |
| Phone: | +1 410-282-0068 |
| Site: | owlmetals.com |
| Rating: | 4.3 |
| Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed |
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Jason Boothe
DO NOT TAKE YOUR BUSINESS TO OWL METALS THEY DONT APPRECIATE IT. I have been going there for a while to take my aluminum to be recycled, mainly because they gave me a good price, were quick, and were close. Well after today they have lost my business after dealing with their supposed "vice president", a guy who looks like he just walked out of a hobo camp. This vice president, who rides around on his chariot of a fork lift, would rather mouth of a customers then take their business. Their sign says that they close at 4:30, their advertisement says they close at 4:30, but according to their vp they close a 4:15 (or thats "when you better be in line") because of the cars around the corner. Their were 3 cars ahead of me, assuming that i stayed i would have been out before 4:30. And i was in line before 4:15, but he spent so much time mouthing off to the customer in front of me that by the time he got to me it was past. Then pulling into the facility the car in front of me stopped short, so i was hanging out in the road a little bit, this was after try to maneuver my car so that i would not be blocking the street as much. Well Mr VP rode his chariot over to mouth off at me about sticking out to far into the street. First off the street was not blocked, second other than being a dick about it you could have asked if i could have pulled in further or if i could have backed out. No but he rather mouth off to his customers. Or instead of riding around on his throne he could have told me to stop (or they could have a sign up saying as much as other places do), helped directed traffic, or asked of the car in front of me could pull up, which he more than enough room. Of course the traffic problem is a regular one at owl metals, how much would it take to have one of your guys guide the cars in since your set up is so crap (but i guess that as asking for too much). I hope this VP doesnt have anything to do with customer relations or marketing, because his customer service skills are a 0. Hey owl metals, instead of making your customers responsible for your failings as a business, why dont you do more to make them feel welcome, youre not the only metals recycler in town. Plus you should think about getting a new VP.
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pendeman pendergast
I have been a costumer of owl metals for many years way back when it was a dirt road and a booth to pay thats it wow how this company has grown I dont know how they maintain such great help the guys are a great asset helping me empty my car and helping me sort my items to get the best price for my recyclables I highly recommend that you too use the services of the owl metals team !!!
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Metallic Maniac
This place ripped me off all summer and longer . I brought in truck loads of compressors coils copper brass wire motors lead transformers stainless and more . Barely getting 100 a trip . I believe they beat me for 5 to 10 grand this summer more over time. Owner is not helpful . He Bill clintoned me . I did not ....... A bucket they said 9 lbs after re weigh almost 90 lbs.
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Andrew Mongelli
If you are looking to sell your Gold or any other precious metals, Dont go anywhere else, especially Pawn Brokers, Owl Metals will pay you so much more !! They also pay the most for other types of metals. I wont go anywhere else , knowing i will get the best value ,and be treated great too.
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Larry Pratt
I have gone to OWL several times for metal, wire, brass , gold, silver etc. etc. - I have always had fast service, and very fair prices, I think it is great when you watch them weigh the gold and check the breakdown right in front of you and they put all prices they pay on line.
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Jake Simpson
Absolutely the best place to bring your metals too by far everywhere else takes for ever and a day but here im in and out in 10 mins...and after they gave me a free calander with beautiful women in it today Im NEVER going anywhere else!!! Haha love owls!!!
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Daniel Farrell
love it guys a little ruff but they lift the 80 pound ac compressors off truck and they work work hard overall they are fair and good to deal with
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Phil Gebbia
Been going there for15yrs now.service can be good at the right time you need it to be.
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Jack Charles
Friendly customer service, and the highest prices paid for your scrap
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Mark Heinekamp
Great service, awesome people. Will definitely go back again.
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Jay B
In and out. Nothing to complain about from me.
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Robert Metz
Fast and reliable money in hand fast
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Rachel Kaylor
Only place worth your time.