Category: | Cell Phone Store |
Address: | 8200 Perry Hall Blvd #2500, Baltimore, MD 21236, USA |
Phone: | +1 410-933-9080 |
Site: | locations.tccrocks.com |
Rating: | 5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Autumn McMahon
I thought I was kind of an expert at the programs that Verizon had going on. I went in to get a new phone after my Galaxy S7 started acting up. Farrah not only lowered my bill for me and hooked me up with my new S8, but introduced me to several new programs that Verizon had going on. I opted in for most of them! Farrah is super knowledgeable, super confident, and has a great customer service attitude. Ill keep coming back to her as long as she is with Verizon. Give that girl a promotion!
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Caitlin P
I just wanted to thank Farrah and Erin for all of their help with my husbands phone. Not only did we receive amazing customer service but they were the best reps we could have come in contact with. Farrah gave great assistance with picking out and setting up the phone that he wanted; all while listening to the sweetest 90s music. Farrah helped him optimize his plan and in turn lowered his monthly bill. We cannot say enough good things about our experience. Thanks again Ladies!
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ROXANNE FLEMING
Super knowledgeable staff. Erin, Chrissy and Alison (on loan Aberdeen) work very well together to enure terrific customer service snd satisfaction. Very professional and fun they made the stressful task of up grading to a new phone a very enjoyable experience. April 4, 2017. Back again for assistance with new phone and again totally outstanding service! Erin and Chrissy are super when it comes to customer service!!!!!! THANK YOU!!!!!!!
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Ellyn May
I went into the store yesterday because my phone broke so I needed a new one. Erin helped me with everything! she was so fun to work with and really made the whole "phone breaking" experience good! She had answers to all my questions and really worked with any problems I had. She is awesome! So glad I went to this store and had Erin to help me.
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Sipho Ndlovu
The whole team at this store is awesome. I bought my last 2 phones here and they always hook me up, letting me know when there are deals that I would benefit from or ways I can save money! Erin and Christina are always super knowledgeable and fantastic to work with!! The picture below is me buying my Samsung Note 5 with Christina :D
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liettel man
Loved it was worth going in the mall and i hate the mall
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Iris Burgess
My customer service experience with Erin was great!!!!