Starbucks

Category:	Coffee Shop
Address:	319 W Bert Kouns Industrial Loop, Shreveport, LA 71106, USA
Phone:	+1 318-687-4439
Site:	starbucks.com
Rating:	4
Working:	5AM–8:30PM 5AM–8:30PM 5AM–8:30PM 5AM–8:30PM 5AM–9:30PM 5:30AM–9:30PM 6AM–8:30PM

Location

Photos 64

Reviews 43

MP Moraitis

Decided to stop by this starbucks on my way back from an appt. Walked in and even though they were not busy, the staff was actually quite rude, non welcoming and too busy talking to one another to acknowledge a paying customer. When I asked for an almond croissant and to have it warmed, I actually got it back burned. Could not eat it. I also ordered a small which chocolate mocha coffee...the actual grind tasted burned and the sweetness of the white chocolate was not hardly noticeable. Sorry, I love starbucks, but this location and its employees were just awful. Will not return. If you are not happy with your job and take pride in not only the service you provide, but the quality of your product, then please do us all a favor and find different employment. You give Starbucks a bad rap.

A Private User

The illiterate dude with meth teeth was clearly not named Joann but there he was walking out to his rusted hillbilly hooptie with his paw wrapped around my friends quad French Hazelnut venti. Why do you bother writing peoples names on their drinks if youre not going to use them? And his mouth breather wife gave the barrista great advice on how to screw up my drink, which she was quite willing to follow. The cashier had her head up her keister too.

Sharon Buggs

Very slow, didnt ask for customer name, staff visiting with friend, who came in after all customers in store and she received her drink first, then she precided to other side of counter where you order and staff continued to chit chat her. When calling out orders could barely hear. Made 3 drinks that just sat on counter. Worst customer service i have ever received at a Starbucks.

Deanne Kennison

Besides being incredibly slow, I just witnessed an employee get on her hands and knees, full contact with the floor, to retrieve a headset. She then handed the headset to another employee who put it on, touching her hair. The first employee then proceeded to pick up cups by the rims and make drinks. Neither washed her hands. Then my order was wrong and it had to be remade.

Martin Thomas

Ordering cake to go with coffee proved to be a problem. The drinks came out promptly but there was a ten minute delay on the cakes which were ordered at the same time. When we asked where they were, we were told "just a minute". To top it all, the cakes had been in the display case too long.

Angela Perez

May have come at the wrong time but I waited for 30 minutes for 2 drinks. The guy who was making blended beverages was also making them for the drive thru. Those who ordered after me were getting their drinks before me and when I asked they didnt have my ticket. Not a good experience at all.

Ian Vale

Service here, both drive-thru and inside, is the slowest Starbucks experience I have ever had - by far. Even when it arrived, my cappuccino was way too hot. And to go with the slow service, the Internet connection is the slowest Ive ever experienced at Starbucks. Go elsewhere...

Jessica Schoolcraft

There were only 2 people in front of me, and the drive thur wasnt very busy. The staff was slow. Took almost 10 min for a just an iced coffee. Counters were dirty. The only good thing about this placer was the guy who took my order.

David Conly

This has always been a decent Starbucks but their hours show they open at 5am yet this morning at 6:30am there was no inside this location that I could see. I was unable to get any coffee before driving out of town on I-49.

Jason Mast

I like this place the Baristas take time to talk to you and they are totally willing to do special orders, and even if the parking does suck theres a huge parking lot nearby. With more power plugs it would be five stars

A Private User

Love it ,love it the service is quick and easy of course has a line out to bertkouns every morning but still i walk in get all smiles,greetings and prompt service . In and out hardly no wait at all so love it........

Chase Bowers

90% of the time I am in and out within 8 minutes on weekday mornings around 8am. Great service and consistent taste no matter which of my two drinks I order. South Shreveport could use another Starbucks though.

Louisiana Momma

This is my favorite Starbucks location. Its close to my home and the Baristas take time to get to know you, which isnt long if you are a repeat customer. Been a loyal customer since 2013.

Lauren

Staff was just standing there looking at us instead of coming to take our order. The drive thru was busy yet the 3 employees seemed to care less. Bathroom was in dire need of attention

A Private User

The baristas here are always very friendly and welcoming. This is my favorite starbucks in the city. I always drive outta my way to come here just for the welcoming environment.

Britney Janae

For the most part the service is fast and decently friendly. I live in Shreveport and there are about 4-5 other Starbucks in the city but this is one on my favorites to go to.

Beverly Roberts

We waited a long time for our order to be filled. Orders placed after ours were finished before ours. The womens restroom was dirty as well, with the trash overflowing.

Holley Wilkerson

I love this location. Close to my work and ppl are so friendly. All I have to do is say what I would like to try and they whip up something gr8 for me every time!

Melissa Smith

This place is sooooooooo slow. Drive through backs up constantly. Wait times thirty plus minutes for coffee....someone needs to get this staff more training.

Drew Laird

This Starbucks is always out of everything, drinks arent consistent, and its by far the SLOWEST Starbucks in Shreveport/Bossier. I try to avoid this one.

Matthew Haynes

Its good more than half the time. Ive had to wait 45 mins for a drink before. Seems like its improving. Rating will change depending

Unanimous Guy

First time trying out starbucks and Im hooked! Place looks awesome and Ive started going to it a lot

Madison Romero

Great Stop on the way in or out of Shreveport. Quick and friendly staff, and my drinks were great.

Stephanie Flowers

Went inside, very busy but everyone was calm happy nice! Left with Awesome coffee and hot sandwich!

Junior George

My go-to spot everytime I come to Shreveport. Always quick and my order is right each time.

Carissa Raye Todd

This is a great location for talking with people but their selection tends to be down more.