Sprint Store
| Category: | Cell Phone Store |
| Address: | 2310 SE Delaware Ave, Ankeny, IA 50021, USA |
| Phone: | +1 515-965-0780 |
| Site: | storelocator.sprint.com |
| Rating: | 2.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
Location
Photos 1
Reviews 29
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Burt McAster
If you want to be treated rudely by the staff, request on the phone to be contacted by the mananger, then the manager cant return a call, this is the place for you. I stood in line for 10 minutes, and when I was next, someone who just walked in the door was waited on before me. When I told this guy not to cut in line, I was told by a rude staff member that he had already been in the store. Well so had I a week before. By this employees assement of the situation, I should have been first in line as soon as I walked in, because I had been there previously. What a joke. Rude staff and costumers who think they are better than everyone else.
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Lynsi Baker
Was talked into getting free phones!! That I have been charged for Every month!! Then every month I have to call in to see why my bill is almost 300 dollars when I was told 200 so I have to wait for them to adjust the bill that only their manager can do that happens to not be Available or they want me to come in the store Every month!No Returned calls phone is currently cut off because I refuse to pay 300 dollars a month for Phone bill thats suppose to be 200!! Still waiting on Ricky and another Lady to Return my call from the beginning of the week!!!
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A Private User
I was in there today and in the past and get helped right away, The store manager there was very good about making the customer happy. Jimmy that works there was very knowledgeable and very helpful. My phone was just out of the 30 days after I got the evo and the camera stopped working. They went ahead and replaced it anyways. Awesome service for a cell company. 5 stars...
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Anthony Dunson
When I ordered phones the sevice was outstanding. Very helpful. When I went to pick up my order, I looked at the website for store times. They are an hour off. Nevermind I left home early to make time, Sprint geeeted me with NO, and sorry. Already think leaving Verizon was a HUGE mistake. Never once in 8 years did customer service treat me like a number.
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A Private User
Today I switched to Sprint and I was very impressed with the professionalism and efficiency at the Ankeny location. The manager Dave and his crew provided top-notch service. These days it is rare to find such a quality vendor. If you are considering switching to Sprint, make the drive to Ankeny. They will take good care of you!
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Tom Foster
Awful service. Tried to call multiple times with no answer. When I went in and asked what the difference between 2 phones was the employee who was "helping me"/ playing around on her Ipad said "Uhh that ones bigger" and didnt even look up from her device. So unprofessional that I may just switch to Verizon.
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Paul Kaniaru
This had to be the worst experience. I dont know if to blame customers who come into the store not having done any research whatsoever or the terribly slow staff. Be prepared to wait a looooooong time to get any service here. You may get lucky if you get your timing right.
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Miranda S
Went in to upgrade, telling them I was upgrading. Guy helped me then told me the girl named Ali needed to next. He then told her, she never did & we waited an hour & left. I never want to go to this store again & its a corporate location.
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Mike Simpson
This place is the worst every time i go there appointment or not there is a hour wait b4 anyone helps you the service tech broke my phone screen and said i did it really i cant believe im even still with sprint honestly
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Roan Wilhelm
Quit call time at 12 minutes in, phone broke from screen error and replacement bad enough advised to wait for re-replacement. I cant contact to see if they got said phone. Only good thing is so far nice staff.
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Some Guy
The coverage is a little less than that of verizon or US cellular but You get unlimited data with no overages. I was very happy to switch. Both verizon and US cellular screwed me with insane data charges.
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Brian Crall
Go to the store on University in Des Moines instead. The employees here dont understand their own pricing and promotions, and they talk down to you like youre a 5 year old.
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Luke Moeller
My phone wasnt charging. So I took it in they blew some air in the micro USB port and told me it would charge fine, but they didnt do anything my phone still doesnt charge.
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Alexander Bush
People forget that there is a Sprint Store in Ankeny. Great employees, great deals and great phone selections and dont forget about unlimited data.
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Michael Gonzalez
Got there and was attended right away and I wasnt there for more than 15 minutes. Its not busy during the early day than after 3.
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Jessica Voshell
Make sure you get a VERY clear picture of coverage area. All of ANKENY is not even covered. Problems with coverage galore.
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Colby Breese
The customer service is ridiculous, the Technicians do not know what they are doing, would give 0 stars if possible....
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Alvin Gordon
Why does the time on phone says open at 9 but the sign on the door say 10. This is starting out bad
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Clayton Chevalier
Their website says theyre open until 9 but when i got there just after 8 they were closed.
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Frank See
This crew walked us right in and addressed our needs. Then handled it. Bravo.
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Laura MapChick
Go to the Sprint store on University in WDM, very professional and helpful!
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Trevor Kuecker
Very nice. Were able to fix my broken screen with out sending it in.
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Connie Harmeyer
Switch to verizon! You cant believe anything a Spint employee says.
AD
Adan quezada
Servicio de mierda
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brandon trent
Staff was knowledgeable and quick to take care of our needs
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Jill Scott
Make an appointment if you can makes it a lot easier!
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Edd King
Very helpful staff. Easy access and good prices
WI
Will Stout
In and out very quick service today
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Sandra Hannagan
Usually very busy