Category: | Tire Shop |
Address: | 2642 E Main St, Plainfield, IN 46168, USA |
Phone: | +1 317-837-0566 |
Site: | discounttire.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Fred Briggeman
Ruined my Saturday. I had made appointment and checked in advance to make sure the specific tire I wanted was in inventory (I would normally go to the Avon Store that is closer to where I live but they only had 3 or my tires in stock.) They took my payment in advance "so that my check-out would be quicker". Went and grabbed some lunch across the street and got a call an hour later and was advised the car was ready. Picked up my keys and as Im walking out the employee advises me that they switched tires on me and did an "upgrade at no extra cost" because the supposedly "in stock" tires that I verified on-line were not in stock. I now have some no name brand of tires on my car and have to make a separate trip back to their store to get things done right when my tires come in. This may be a "one -off" because Ive had good experiences at a couple of Discounts other stores but switching tires on a customer who comes in with a very specific order deserves an upfront call at the least.
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Dan Wilson
This is an outstanding tire store. They are fast, do good work, and are very friendly and accommodating. They take care of the tires on 4 family vehicles and they balance them to perfection. My Jeep is a particular challenge, because mud tires can be very hard to get just right. They seem to nail it every time! Also, their show room is very clean and comfortable, and the restrooms are very clean, too!
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Jason Russell
I had a great experience. I unfortunately woke up to find that both my spare and road tire flat and leaking air. I went to this store and was treated well, repaired both my tires for free (I had purchased them from another discount tire earlier). They had me back on the road to work within 30 minutes after arriving even with several customers ahead of me. Great service!
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Katie Williams
Love this place!! When I go get my oil changed they ask if Id like my tires rotated and I tell them NO because I always go to DISCOUNT TIRE to do that. Whenever I have had a problem, need a hole plugged or ANYTHING they look at it and sometimes even fix a tiny problem for no charge. They dont hassle you into buying their products. The business is overall EXCELLENT.
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Andrew Hoover
Fast, friendly, professional, and clean. Had 2 new tires on my car, balanced, ect... before I could walk to Starbucks, finish my drink, and walk back. Great price, no upsell bulls*$t, just "closest match to your current tires" and off I went. They even put the spare, jack, and all the tools away nicely - which I had just thrown about the truck.
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Kristen Warnimont
I was out of town with my kids, and discovered a large screw was lodged in my tire. I stopped by to see if they could salvage my tire. I was greeted by a nice technician who took my information. Fast forward 1 hour later, and the tire was fixed and at no cost! Amazing customer service!
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Willie Maekit
These guys do a good quick job. However, sometimes they goof-up tire positions during rotations, so keep an eye on them! Oh yea, prices of their house brands tires cost about what others charge for name-brands. Maybe the difference is in the service, here?
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Da Illipino
The staff are very friendly and quick to help you out. I had a nail in the tire and were able to get me in and out of there in 30 minutes. The best part was, there was no charge. Awesome place. I will be back here to get new tires when its time.
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Luke Bright
Absolutely horrible. Told me 1 hour and 15 minutes. Called me 4 hours later. The tires then later popped. The same day I had to go to MX practice. Not rocket science to change a mf tire. #itippedthem1percent
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Braden Walker
I needed some new tires so I stopped by for a quote. I got a better tire with their replacement plan for the same price as a value-brand tire down the street. Plus, the customer service is impeccable!
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Damian Garcia Herrera
I have bought tires for 3 cars, the last one had a couple of issues with the quality of the tires, these guys have replace them no questions asked. Im very happy with their services.
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Calling All Cars
Needed a tire pressure check. Noteable is the store managers excellent customer service. Thank you i would recommend this store over the other competitors in the area
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Carl Langer
Dustin got in my tires, gave military discount, and I was done in under an hour!! Just take your dog and walk him or her and its like your not waiting at all!
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tracy kemp
Ive officially switched to this store! Aric provided the best service anyone could have. Im recommending this store to every one I know! Thanks a lot!
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Andrew Burrows
No way should a flat repair take longer than an hour. Poor management and human resource allocation. Effectively poor customer service.
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Brad Bucy
Bumped the price up from what was told over the phone. Professional people doing their jobs and good tires.
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James Taylor
35 minutes in and out for two tires. No upsell, very professional staff. Very good price, too.
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Austin Templin
Ask for Jeff Payton hes worth the wait, and make sure you setup an appointment.
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Crystal Good
They Really helped me out when they didnt have too! This is my new tire place!
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Richard H
Professional and timely in and out no problems and no up selling will return.
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Kevin LaRussa
Great service and staff. Highly recommend.
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Jason Tate
Decent prices but slow. Jason tate
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Cassandra Snow
The people are very nice.
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gerry webb
Fast and friendly staff,
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Ann J.M.S. Harlan
Excellent service
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josh_big_country venable
Place is a joke
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SuperFX
Quick! Thanks.
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Daniel
Nice store.
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Triston Fiscus
Nice tires
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Andrew Cain
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Celice Pena