Category: | Eye Care Center |
Address: | 10209 E US Hwy 36, Avon, IN 46123, USA |
Phone: | +1 317-271-6824 |
Site: | local.targetoptical.com |
Rating: | 3.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM |
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Christina Owens
The exam process was great, i had no issues with the doctor, or her assistant. Both my daughter and I had a great experience until it came to the point of ordering from the retail side. The associate began with my daughters glasses and insisted with my insurance, her glasses would cost $215. This didnt sound quite right, but she then went on to quote me nearly as much for my glasses and over $125 for my contacts. I immediately questioned the cost, as that is outrageous. I was told that was what was covered. I was embarassed as I could not afford all that was quoted to me. I proceeded to order my Daughters and figured i would just wait until another time for mine. I sat in the car confused as i tried to call around to other places. All the while, my daughter is crying as she is feeling that she is costing me to much and that i will have to go with out. I called later to cancel that order, as I found out I could self pay at Walmart for less than 1/3 of the $215 quoted. I spoke with the manager who asked me to come in. I came in and upon examining my order, the associate who worked with me had put all the upgrades on our glasses (that insurance wouldnt cover) with out consulting me. I removed them. I ended up paying $55 out of pocket ($30 more than my copay to get a warranty that comes free with the walmart glasses). after all this "mix up" I discover i was charged for a contact exam, and not given my contact prescription, I have to make a third trip in to get that if I want it. I will NEVER do business with this optical center EVER again. The manager was very apologetic for his employees "mistake", but this does not correct nor help the situation in anyway.
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Joe Wesling
I called in advance to let Target Optical know that I changed jobs at the beginning of the year and the the insurance provider would be different. They acted as though they checked and everything was in order. Of course I received a call from my wife after they had completed the exam asking about the insurance. When I gave them the information, they didnt want to file the insurance claim. Since they charge premium prices for their services, shouldnt a patient expect to receive the admin work as part of the service? I didnt receive premium service, so I wont go back.
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powerofphysics
They tried to get the prescription right 3-4 times and they could not. I am getting a refund. I have lost 4-5 hours there... I am not even speaking about their very high prices and their push for bifocals all the time. I will not go there ever again.
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John Smith
Took my son here for glasses, they insisted he have bi-focals, and he hates them and wont wear em. Seems to me they care more about the upsale of more expensive items than my sons actuall needs.
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Natelie de Oliveira
Dr. Walker was great! Very fast service, high tech equipment, friendly staff. Best experience.
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Jeana Jones
Target Optical does SO much for our students/families! We appreciate you all!
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Todd Stanfield
Awesome service!!! Made sure we got the best value for our money.