Category: | Tobacco Shop |
Address: | 1596 N Farnsworth Ave, Aurora, IL 60505, USA |
Phone: | +1 630-585-0410 |
Site: | facebook.com |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–5PM |
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Julie Ritt
DO NOT SHOP HERE! They are liars and have no problem breaking the law. We bought a $40 cigarette rolling machine here. Literally FOUR DAYS later, it broke. We attempted to exchange it immediately, with the box, all its contents, AND the receipt. We then demonstrated that it was very clearly unusable. The guy said he didnt remember us when we walked in - then later claimed to "remember" telling us they didnt do returns. The receipt does NOT say no returns, nor is it posted at the register, nor *anywhere* in the store. (I checked.) Federal law states that unless there is a clearly posted return policy, a retailer MUST accept faulty merchandise. I told him this. He told me to feel free to call the cops and see if they care. If I could give them NO stars, I would. He lied right to my face, and was incredibly rude. (Yes, there is a warranty, but it broke before we even sent the card in, so Im not sure theyll take it. Even if they do, well have to mail it in, then wait however many weeks for it to be repaired and mailed back. Leaving us with nothing in the meantime.)
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Dave Adams
They knowingly ran my debit card twice for the same transaction, even after I pointed out the error. And then wouldnt answer the phone after I got verification from the bank about the double-charge.
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Karlynn D.
Very helpful!!! Ali is very knowledgeable about everything in the store. Highly recommended just because he is such a nice guy. Thank you!
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syed zaidi
They got all Tobacco needs.. prices are Lower then anyone